Sahil Tumber
Milpitas,CA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Security Officer
Bayside Patrol & Investagations
02.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Allied Universal Security Services
04.2022 - 01.2023
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Reported suspicious activities and persons to law enforcement.
Restaurant Team Member
Bay Area Pizza
06.2021 - 01.2022
- Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
- Supported management by assisting with inventory control measures, reducing waste costs over time.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Restaurant Team Member
Wingstop
03.2020 - 03.2021
- Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Education
Associate of Science - Business Administration
De Anza College
Cupertino, CA 05.2001 -
Skills
CCTV Monitoring
Stationary surveillance
Threat Management
Document Management
Operational standards
Customer interaction
Verbal and written communication
Guest experiences
Order Management
Timeline
Security Officer
Bayside Patrol & Investagations
02.2023 - Current
Security Officer
Allied Universal Security Services
04.2022 - 01.2023
Restaurant Team Member
Bay Area Pizza
06.2021 - 01.2022
Restaurant Team Member
Wingstop
03.2020 - 03.2021
Associate of Science - Business Administration
De Anza College
05.2001 -