Sahily Diez De Andino
Meriden
Summary
Engaging position that maximizes skills and promotes growth through addressing establishment requirements
Overview
32
32
years of professional experience
Work History
Office Assistant
I'Lann Properties LLC
02.2020 - Current
- Assists tenants and clients with Real Estate and Rental Properties by making new contracts, following up with leases, and ensuring city compliance. Duties also include outbound calls, filing, and general office work.
Assistant Manager
TD Bank
08.2010 - 12.2019
- Responsibilities included helping customers achieve financial needs, providing customer service and sales, listening and advising customers, selling and cross-selling products, and making referrals. Also handled business and consumer lending, mortgages (applications, payoffs, cash handling, modification processes), outbound calls, and marketing. Managed supervision, coaching, and training of teller and platform teams, employment interviews, daily employee observation for growth, and meeting sales/branch goals.
Supervisor/Customer Service
Bank of America
10.2002 - 07.2010
- Focus was on helping customers with financial needs, customer service, sales, resolving issues, educating on new products, selling and cross-selling, and making referrals. Also introduced products to small businesses and communities, supervised branch operations, and worked as a team player to meet branch goals. Provided Notary Public services.
Machine Operator/Assembler
Walbro Automotive
12.1993 - 08.2002
- Roles included Machine Operator and Assembler (building fluid pumps, inspecting, and packing), and Quality Audit (making sure that policy and procedures were followed).
- Machine Operated various tools and assembling machinery enhancing workflow efficiency and productivity.
- Assembled automotive components with precision, ensuring high-quality standards and adherence to specifications.
- Collaborated with team members to streamline production processes, reducing downtime and improving output consistency.
- Trained new employees on assembly techniques and safety protocols, fostering a culture of compliance and teamwork.
- Inspected finished products for defects, implementing corrective measures to uphold quality control.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision.
- Tested finished products to perform quality assurance and identify discrepancies.
- Verified part numbers and placed parts in appropriate shipping.
Collector
Dun and Bradstreet
08.2001 - 11.2001
- Worked as a Credit Card collector in a call center environment.
Education
High School Diploma - General Studies
Francis T. Maloney High School
Meriden, CT06.1992
Associate of Arts - Accounting
Middlesex Community College
Middletown, CT05.1994
Skills
- Skilled Machine Operator & Assembler
- Final inspection& Data Entry
- Bilingual Spanish speake
- Certified notary public
- Customer relations and sales
- Banking operations knowledge
- Marketing negotiation skills via phone
- Computer Knowledge with Microsoft, Windows Excel
Accomplishments
My perseverance elevated me from Supervisor to Assistant Manager.
Timeline
Office Assistant
I'Lann Properties LLC
02.2020 - Current
Assistant Manager
TD Bank
08.2010 - 12.2019
Supervisor/Customer Service
Bank of America
10.2002 - 07.2010
Collector
Dun and Bradstreet
08.2001 - 11.2001
Machine Operator/Assembler
Walbro Automotive
12.1993 - 08.2002
High School Diploma - General Studies
Francis T. Maloney High School
Associate of Arts - Accounting
Middlesex Community College
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