Sahima Durrani
Plano,US
Summary
Results-driven professional prepared to excel in supporting academic functions and administrative tasks. Valued for reliability, adaptability, and collaborative approach in dynamic environments. Known for effective communication and multitasking skills, ensuring smooth operations and team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Assistant - Housing
Collin County Community College
09.2024 - Current
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
- Facilitated a positive learning environment by providing support services to students with accommodation needs.
- Enhanced effectiveness of student feedback mechanisms, implementing online survey system.
- Provided critical support during enrollment periods, streamlining process for both students and staff.
- Facilitated positive campus culture by organizing inclusive student events and activities.
- Enhanced campus safety, conducting regular checks and reporting potential hazards.
- Supported implementation of campus-wide health and wellness program, promoting student well-being.
- And more.
Cashier
Burlington Store
11.2022 - 02.2024
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
- Operating scanners, scales, cash registers, and other electronics.
- Balancing the cash register and generating reports for credit and debit sales.
- Accepting payments, ensuring all prices and quantities are accurate, providing a receipt to every customer.
- Processing refunds and exchanges, resolving complaints.
- Bagging or wrapping purchases to ensure safe transport.
- Following all store procedures regarding coupons, gift card.
- Maintaining a clean workspace.
Administrative Assistant and Linguist
U.S Department of State- Regional Security Office
07.2021 - 10.2021
- Administration:
- Provide direct department support, including data entry and document filing.
- Provide administrative, logistical and translation support across the department.
- Effectively support meetings, taking meeting notes and disseminating minutes to all attendees.
- Monitored calendar and scheduled appointments, meetings, and travels.
- Support meetings by arranging the venue, materials, inviting participants, documenting, disseminating meeting notes.
- Welcomed visitors and altered staff of concern accordingly.
- Worked with vendors on delivery of stationery, equipment, and other services as needed.
- Provide administrative, logistical and translation support across the department.
- Created and maintained digital and hard copy filing system, prepared contract documents, and reviewed payment documents.
- Performs all other duties as may be directed by the supervisor.
- Linguist:
- Coordinating with polygraph examiners.
- Translate English questions related to polygraph into Dari, Pashto
- Meet and greet all applicants and escort them for polygraph.
- Maintain all required documents.
- Creating documents for polygraph when needed.
Administrative Assistant
Professional English Language/ Computer Center
01.2019 - 01.2020
- Answering incoming calls, taking messages, and re-directing calls as required.
- Dealing with email enquiries
- Taking meeting minutes
- Diary management and arranging appointments, booking meeting rooms and conference facilities.
- Data entry
- General office management such as ordering stationery, etc.
- Organizing travel and accommodation for staff.
- Arranging both internal and external events.
- Planning, preparing instructor curriculums.
- Developing English lesson plans in line with the National curriculum.
English Instructor
Professional English Language/ Computer Center
01.2018 - 01.2019
- Helping students improve their listening, speaking, reading, and writing skills via individual and group sessions.
- Arrange any extracurricular activities and set targets and advise students on career goals.
- Preparing classroom and course work materials, homework assignments and handouts.
- Evaluating a student's class work and assignments.
- Recording and maintaining accurate student's attendance and grades.
- Maintain discipline in classroom.
- Creating a vibrant and healthy teaching atmosphere.
Education
Associate of Computer Science -
CHABOT College
Bachelor of Computer Science - 2 years -
Bakhtar University (US Accredited)
SUFI Muhammad Islam (Mayen) -
Graduate from High School
Complete certification in PELC course -
Professional English Language/ Computer Center
Complete diploma in English and computer course -
Professional English Language/ Computer Center
Associate of Science - Software Development
Collin County Community College
Plano, TX05-2026
Skills
- MS Office Suite
- Internet
- Outlook
- Share point
- Patience and Empathy
- Reliability and punctuality
- Work Ethic and Integrity
- Customer Service
- Customer Assistance
- Product Knowledge
- Written and verbal communication
- Problem-Solving
- Continuous Improvement
- Interpersonal Communication
- Work Task Prioritization
- Team Collaboration
- Reliability
- Employee Training
- Creative Thinking
- Analytical Skills
- Adaptability and Flexibility
- Goal Setting
- Training and mentoring
- Active Listening
- Team Leadership
- Microsoft Office
- Retail Operations
- Time management skills
- Administrative tasks
- Strong organization
- Leadership qualities
- Data organization
- Administrative support
- Report preparation
- Student relations
- Faculty support
- Project coordination
- Student safety
- Student engagement
- File coordination
- Operations support
- Research
Languages
English
Full Professional
Persian
Native/ Bilingual
Pashto
Limited
Urdu
Professional
Hindi
Professional
Uzbek
Elementary
Accomplishments
Certification of Appreciation by University Of Bakhtar in Kabul for holding position.
Certification of Appreciation and letter for being an outstanding Linguist in US Embassy Kabul by Superior.
Certification
- Training - 2018
- English Language Training - 2018
- English Language Training - 2018
Timeline
Student Assistant - Housing
Collin County Community College
09.2024 - Current
Cashier
Burlington Store
11.2022 - 02.2024
Administrative Assistant and Linguist
U.S Department of State- Regional Security Office
07.2021 - 10.2021
Administrative Assistant
Professional English Language/ Computer Center
01.2019 - 01.2020
English Instructor
Professional English Language/ Computer Center
01.2018 - 01.2019
Bachelor of Computer Science - 2 years -
Bakhtar University (US Accredited)
SUFI Muhammad Islam (Mayen) -
Graduate from High School
Complete certification in PELC course -
Professional English Language/ Computer Center
Complete diploma in English and computer course -
Professional English Language/ Computer Center
Associate of Computer Science -
CHABOT College
Associate of Science - Software Development
Collin County Community College
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