Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with a hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
11
11
years of professional experience
Work History
Certified Trainer
SM Restaurants
11.2023 - Current
Mentoring new hires, resulting in stronger staff development and increased productivity.
Being role model to everyone for giving perfect dining experience to guests.
Serve food and beverages promptly and accurately with followed guest needs and desires.
Creating loyalty guest with sincere personality.
Maintained serve standards and uphold restaurant hygiene
Giving unforgettable elegant Turkish Cuisine experience from start to end.
Always doing beyond my best to being team member.
Sales Associate
Off Lease Only
11.2022 - 11.2023
Exceeded monthly sales targets by an average of 20 cars, demonstrating a strong ability to close deals and meet customer needs effectively
Fostered lasting client relationships through attentive customer service and effective communication, resulting in a 25% increase in repeat business
Demonstrated vehicles to potential buyers, emphasizing features and benefits, thereby instilling confidence and satisfaction in customers
Utilized CRM software proficiently to track customer interactions, manage leads, and streamline follow-up processes, contributing to a 15% improvement in lead-to-sale conversion rates.
Server
SM Restaurants
03.2018 - 11.2022
Explain elegant Turkish Cuisine foods to guests
Taking guests' food and drink orders with giving unforgettable Turkish cuisine experience
Leading 40 $ PPA with progressive sales and excellent customer relationship.
R&D and Application Engineer
PENTA Medical Equipment and Tech Corp.
01.2014 - 01.2017
Leading the establishment of the R&D department on PENTA Tıbbi Cihazlar
Searching and selecting available project foundation that comes from a governmental source such as KOSGEB - TUBITAK - INDUSTRIAL MINISTRY
Preparing the application documents by researching clinical and scientific papers
Coordinate some project about Interventional Radiology in terms of cancer treatments
Researching, market analyzing, Turkey Adaptation of Cancer Treatment Products, Radiation Protection Equipment and consumables of some major diagnostic devices
Operating the Cancer Treatment Devices (Chemosaturation, Microwave and Radio Frequency Ablation systems ETC
In operations, I help doctors using the devices effectively
I follow results of patients and documentation
Researching end Presenting Clinical and Technical Articles to progress the knowledge of the sales department
Follow - Up testing results of Radiation Protection Equipment and Prototypes that produce by R&D projects
Evaluating feedbacks from doctors and relevant department of hospitals
Contacting with the manufacturer about feedbacks and obtain the best results by exchanging information.
Calibration Engineer
GATA Biomedical Engineering Center
01.2013 - 01.2014
Take responsibility to calibration of X-ray, Ultrasound, Echo Cardiography, Hemofiltration, Hemodialysis, Defibrillator devices
Taking an active role to obtain accreditation approval for Calibration and Test Laboratory
Maintenance and repair devices.
Education
Full Stack Bootcamp Certificate -
University of Central Florida (UCF)
Orlando, FL
Biomedical Engineering Bachelor -
Baskent University
Ankara, TR
Skills
Feedback collection
Proficiency in High-Paced work environment
Expert in sales
Training and coaching
Problem-Solving
Result oriented
Accomplishments
Top Performer in Used Car Sales (25 Cars), August 2022