Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAHIRA SAENZ

El Paso,TX

Summary

Versatile and results-oriented professional with extensive experience at Desert Pediatrics LLC, adept in medical billing and patient scheduling. Excelled in roles requiring adaptability and exceptional problem-solving skills. Proven track record in enhancing office operations and customer service, fluent in English and Spanish, ensuring effective communication and operational efficiency.

Overview

3
3
years of professional experience

Work History

Front Desk/Vaccine Coordinator/Medical Assistant/

Desert Pediatrics LLC
El Paso, TX
10.2022 - Current

My role as an office manager Assitant is to develop and implement successfully a pediatric office, assisting in minor procedures and meeting customer's expectations.

As a Vaccine Coordinator, my role is to place vaccine orders, to track shipments, storage and handling, temperature monitoring and in case of emergency, be prepared for vaccine transfers.

Also, attention to detail and following rules is crucial for safety, efficacy, and making immunization programs effective.

As front desk, my role is to answer the phone schedule appointments and check in patients help them with registration and ask for co-pays.

As Medical Assitant my role is to take the patients vitals ask the reason for the appointment and also get ready with any vaccine they might need.

Customer Service Agent

GC Services
El Paso, TX
09.2021 - 12.2022
  • While at this company, I contributed to the FIS project, which provided customer service for the Food Stamp program. As part of this work, we handled sensitive personal information such as Social Security numbers, addresses, and card details, and assisted customers with any questions or issues they had.

Front Desk Receptionist

Super 8 Motel
El Paso, TX
07.2021 - 10.2021
  • At this company I worked at the Front Desk helping customers check-in, answering the phone, booking a room, helping the cleaning ladies by letting them know what rooms needed to be cleaned, and getting breakfast ready for customers in the morning before 8 am.

Education

Medical Assitant

Pima Medical Institute
El Paso, TX
05-2024

Skills

  • Recordkeeping
  • Writing requirements
  • Business development
  • Project assistance
  • Adaptability and flexibility
  • Patient scheduling
  • Schedule management
  • Team collaboration
  • Problem-solving
  • Medical terminology
  • Customer service
  • Medical billing
  • Fluent in English and Spanish
  • Electronic medical records

Timeline

Front Desk/Vaccine Coordinator/Medical Assistant/

Desert Pediatrics LLC
10.2022 - Current

Customer Service Agent

GC Services
09.2021 - 12.2022

Front Desk Receptionist

Super 8 Motel
07.2021 - 10.2021

Medical Assitant

Pima Medical Institute
SAHIRA SAENZ