To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Process Executive
Cognizant Technologies Solutions
12.2021 - 12.2022
Managed cross-functional teams in order to achieve project goals within deadlines.
Provisioning of access to the learning platform enabling different teams to conduct marketing activities of their own.
Customer support for cloud based project and its marketing activities.
Handle customer queries via emails and chats.
Provide support to the internal team.
Assist in training new employees when required.
Subject Matter Expert
Tudip Technologies
10.2021 - 10.2022
Mentored junior team members, contributing to their professional growth and development.
Assist with planning and coordination of marketing programming and their activities.
Customer support for cloud based project and its marketing activities.
Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
Education
Master of Science - Information Technology Management
Concordia St.Paul
Minneapolis, MN
05-2024
Bachelor of Science - Computer Science And Engineering
QIS College of Engineering And Technology
Ongole
05-2020
Skills
Business process improvement
Escalation procedures
Problem-solving aptitude
Teamwork and collaboration
Customer service
Problem-solving abilities
Timeline
Process Executive
Cognizant Technologies Solutions
12.2021 - 12.2022
Subject Matter Expert
Tudip Technologies
10.2021 - 10.2022
Master of Science - Information Technology Management
Concordia St.Paul
Bachelor of Science - Computer Science And Engineering
QIS College of Engineering And Technology
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