Sahneiya Jones
Raleigh,NC
Summary
Caring Mentor bringing 2+ years of experience in related roles. Passionate about working with like minded individuals to support development of communication abilities and help each develop to full potential. Friendly and personable professional willing to take on any challenge.
Overview
2
2
years of professional experience
Work History
Online Learning Mentor
National Heritage Academies
2022.03 - Current
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
Sales Associate
Victoria's Secret & PINK
2023.06 - 2023.08
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Host/Housekeeping Attendant
Marriot Hotel
2021.11 - 2022.03
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Received positive feedback from guests regarding the cleanliness and comfort of their accommodations, reinforcing company standards for exceptional service.
Education
Associate of Arts -
North Carolina Central University
Durham, NCSkills
- Skill Development
- Counseling
- Crisis Intervention
- Progress Monitoring
- Educational Support
- Role Modeling
- Organization
- Workforce Management
- Team Leadership
- Customer Service
- Continuous Improvement
- Technology
- Attention to Detail
- Employee Coaching and Mentoring
- Marketing
Timeline
Sales Associate
Victoria's Secret & PINK
2023.06 - 2023.08
Online Learning Mentor
National Heritage Academies
2022.03 - Current
Host/Housekeeping Attendant
Marriot Hotel
2021.11 - 2022.03
Associate of Arts -
North Carolina Central University
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