Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sahra Mahamud

Euless,TX

Summary

Highly motivated College student currently finalizing an associate degree in information technology, especially in Networks. Also studying for a CompTIA Security+ certificate. Confident and ready to apply grown knowledge of IT into any Technology Industry. Prepared to work hard to make positive contributions to any organizational needs. Experienced in Microsoft and Linux operating systems. Cell phone repairing tech specialist in repairing parts, such as replacing components, LCD screens, and charging ports. Focused on performing high-quality repair services work on different types of devices. Analytical thinking and productive with a strong history of meeting production goals. Good troubleshooting and problem-solving skills. Bring more than eight years of experience in the telecommunications field.

Overview

6
6
years of professional experience

Work History

Repair Technician

Teleplan International
Irving, TX
07.2015 - 08.2016
  • Analyzed Cellphone data against functional design and expected quality results Provide qualified support within manufacture
  • Removed, fixed, and replaced components such as LCD screens, home buttons, and charging ports
  • Manage to reach more than 99% goals with accuracy
  • Installed and configured new devices and system components.

Quality Control Inspector/Data Entry Clerk

Ingram Micro
Fort Worth, TX
01.2012 - 07.2015
  • Examined cell phones for defects or issues, reported problems quickly and maintained high levels of accuracy
  • Document Processing Specialist developing and implementing document control and reaching goals with 90% Accuracy.

Quality Controller

New Breed Logistics
Fort Worth, TX
11.2010 - 12.2011
  • Examined cellphone for defects or issues, reported problems quickly and inspected with 100% with High levels of accuracy
  • Sorted product and provided expertise on non-conforming product requirements
  • Updated quality control standards, methods, and procedures to meet compliance requirements
  • Rejected materials, components and finished products, and documented reasons.

Cell Phone Repair Technician/ Inventory control Clerk

GENCO/ FedEx Supply Chain
Fort Worth, TX
01.2016 - 1 1
  • Removed, and replaced components such as LCD screens, home buttons and charging ports
  • Specialized in repairing apple Phones and frequently worked on other manufacturer models
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates
  • Erased user data, debugged application issues and refurbished devices for resale
  • Completed quality and fraud inspections on cell phones

Education

AAS - Information Technology-Network Support

05.2016

Associate of Science - Information Technology

Tarrant County College District
01.2008

Undergraduate degree of information technology -

05.2004

Associate of Science - Information Technology/ English

North Lake College

High School Diploma -

Banaadira High School

Skills

  • MS Office
  • Computer skills
  • Windows 10
  • Diagnostics and troubleshooting
  • Organization and Time management
  • Good listening skills
  • Electrical Repair Knowledge

Accomplishments

  • Information technology Support - Tarrant County college12
  • Security Pro - Test out institution07
  • Google IT Support

Timeline

Cell Phone Repair Technician/ Inventory control Clerk

GENCO/ FedEx Supply Chain
01.2016 - 1 1

Repair Technician

Teleplan International
07.2015 - 08.2016

Quality Control Inspector/Data Entry Clerk

Ingram Micro
01.2012 - 07.2015

Quality Controller

New Breed Logistics
11.2010 - 12.2011

AAS - Information Technology-Network Support

Associate of Science - Information Technology

Tarrant County College District

Undergraduate degree of information technology -

Associate of Science - Information Technology/ English

North Lake College

High School Diploma -

Banaadira High School

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Sahra Mahamud