SAHR TONGU
Silver Spring,MD
Summary
Detail-oriented Patient Service Specialist experienced in managing patient registration, insurance verification, and financial responsibility assessment. Delivered accurate documentation and timely processing through strong work ethic and adaptability. Committed to continuous improvement and effective communication in fast-paced healthcare environments.
Overview
24
24
years of professional experience
Work History
Dexa technian
Community Radiology
Silver Spring
09.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Patient Service Specialist
Community Radiology Associates
Silver Spring, Maryland
10.2002 - Current
- Coordinated medical office forms, including new intake and HIPAA-mandated release forms, to ensure compliance and facilitate patient processing.
- Coordinated with clinical staff to ensure timely check-in of patients for appointments.
- Scheduled appointments, lab tests and procedures for patients.
- Gathered information from patients, processed registration paperwork and collected payments.
- Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule.
- Gathered patient information, processed registration paperwork, and collected payments, contributing to efficient patient flow and financial accuracy.
- Retrieved patient medical records for physicians, technicians and staff.
- Assisted healthcare providers in locating necessary patient information quickly.
- Coordinated with insurance companies to obtain authorizations for treatment plans, ensuring timely access to necessary care for patients.
- Participated in regular staff meetings to discuss workflow and patient needs. and participated in continuing education opportunities relevant to role of Medical Records Clerk.
- Scanned paper documents, such as test results or prescriptions, into digital filing system.
- Developed and analyzed daily report of missing chart information presented to supervisors.
- Secured patient information according to HIPAA protocols by following strict procedures.
- Maintained clean and organized work environment, including filing cabinets and storage areas.
- Ensured confidentiality of patient information through adherence to established HIPAA guidelines. according to HIPAA protocols by following strict procedures.
Education
General Studies, French
Forah Bay College
Freetown, Sierra LeoneSkills
- Radiologic Imaging Techniques
- Electronic Health Records
- EHR Specialist
- Medical documentation
- Insurance Verification
- Appointment Scheduling
- Appointment Management
- Digital Record Management
- HIPAA Compliance
- Patient management
- Patient confidentiality
- Healthcare administration
- Customer Service
- Team collaboration
- Multitasking
- Attention to detail
- Problem solving
- Independent work
- Communication
- Team collaboration
- Customer service
- Problem solving
- Attention to detail
- Communication
Timeline
Dexa technian
Community Radiology
09.2022 - Current
Patient Service Specialist
Community Radiology Associates
10.2002 - Current
General Studies, French
Forah Bay College