SAHVANNA HAVARD
Eight Mile
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Preschool Teacher
The Watermelon Patch
06.2024 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
WAITRESS
Sonny's BBQ
11.2021 - Current
- Greet and escort customers to their tables
- Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
- Operated POS system to issue bills and collect payments
- Notified kitchen staff of specific customer requests
- Trained new servers and bussers in company values, culture and policies
- Wiped down and cleared tables quickly to reduce customer wait times
- Observed safety and sanitation requirements for food preparation and handling
ADMINISTRATIVE ASSISTANT
Texas Pipe and Supply
06.2017 - 02.2020
- Answered incoming calls and directed messages to correct party
- Collaborated with drivers to maintain deadline adherence, provide assignments and exchange information
- Reorganized crew to overcome unforeseen obstacles with solutions-focused mindset
- Oversaw dispatch coordination and directed drivers on special instructions
RECEPTIONIST
Alabama Medical Group
01.2016 - 04.2017
- Obtained insurance verifications, pre-authorizations and predeterminations
- Scheduled patient appointments, sent notifications and handled rescheduling needs
- Prepared for next day's patients by pulling charts and confirming appointments
- Relayed information to patients regarding lab tests, procedures and appointments
- Scanned and filed patient information into medical records
- Processed requests for records from outside sources
SHIFT MANAGER
Cicis Pizza
10.2014 - 01.2016
- Mentored underperforming staff with service-focused initiatives
- Analyzed productivity reports to manage overall performance
- Monitored staff resources and projected future operational needs
- Boosted company productivity and morale through consistent engagement with team members and management
- Received incoming shipments and reconciled received items against BOL or packing lists
- Oversaw opening and closing duties and delegated tasks to team members for optimal productivity
- Delivered empowering leadership and coaching to motivate employees and increase retention
Education
HIGH SCHOOL DIPLOMA -
Mary G Montgomery
Semmes, Al05.2016
Skills
- Attention to detail
- Improving customer experience
- Building customer loyalty
- Order management
- Payment processing
- Verbal communication
- Training
Timeline
Preschool Teacher
The Watermelon Patch
06.2024 - Current
WAITRESS
Sonny's BBQ
11.2021 - Current
ADMINISTRATIVE ASSISTANT
Texas Pipe and Supply
06.2017 - 02.2020
RECEPTIONIST
Alabama Medical Group
01.2016 - 04.2017
SHIFT MANAGER
Cicis Pizza
10.2014 - 01.2016
HIGH SCHOOL DIPLOMA -
Mary G Montgomery
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