Sai Krishna Kotagiri

Maryland Heights,MO

Summary

Detail-oriented Data Center Engineering Operations Technician with 2 years of hands-on experience supporting mission-critical environments across data centers. Experienced in operating and maintaining electrical and mechanical systems, HVAC units, generators, fire/life safety equipment, and rack-level hardware. Skilled in preventive maintenance, troubleshooting, root cause analysis, power distribution, facility monitoring, and ensuring strict physical security compliance. Comfortable working 12-hour rotating shifts, coordinating with contractors, responding to emergency incidents, and improving daily operations to help maintain seamless uptime.

Overview

years of professional experience

Work History

Data Center Engineering Operations Technician

ABC Data Services

St. Louis, USA

06.2024 - Current

Operate and maintain mechanical, electrical, emergency generator, and fire/life safety systems in a mission-critical data center environment.
Troubleshoot rack-level and facility issues within internal SLAs, ensuring quick resolution and minimal downtime.
Perform routine maintenance such as HVAC PMs, filter changes, rack power installs, PDU replacements, and structured cable routing.
Record daily operational readings, including temperatures, voltages, currents, pressures, and other key facility metrics.
Use CMMS tools to manage preventive maintenance schedules, track work orders, and maintain spare-parts inventory.
Conduct root cause analysis (RCA) for failures involving electrical, mechanical, or cooling systems.
Supervise vendors and contractors during preventive maintenance activities and system upgrades.
Follow all physical security standards, access control procedures, and safety practices including lockout/tagout (LOTO).
Support Data Center Operations Technicians during infrastructure deployments and troubleshooting tasks.
Work 12-hour rotating shifts to provide round-the-clock facility support and Respond to emergency events and after-hours calls as part of the on-call rotation.

Data Center Engineering Operations

ETL IT Solutions

Hyderabad

01.2022 - 05.2023

Maintained and operated electrical systems, HVAC units, generators, and fire suppression equipment in an active, production data center environment.
Performed preventive maintenance activities such as UPS battery checks, generator load testing, breaker inspections, and airflow optimization.
Completed rack installations, organized cabling, and replaced PDUs/ATS units to support ongoing server expansion projects.
Monitored equipment performance through BMS/EPMS dashboards and responded quickly to alarms or abnormal readings.
Assisted with fire system testing, smoke detector checks, and compliance audits based on NFPA standards.
Managed authorized access to ensure the facility met all physical security requirements.
Increased equipment reliability by improving maintenance procedures and creating clear, detailed SOPs.
Supported continuous uptime by troubleshooting issues across mechanical, electrical, and cooling systems.

Education

Master’s - Information Technology And Management

WEBSTER UNIVERSITY

SAINT LOUIS, MISSOURI

03-2025

Skills

Electrical Systems
UPS
PDUs
Generators
Switchgear
Power Distribution
Mechanical & HVAC
CRAC/CRAH
Chillers
Airflow Management
Preventive Maintenance
Fire & Safety Systems
FM-200
Smoke Detection
NFPA Compliance
Safety Drills
Network & Connectivity
Cabling
Switches/Routers Configuration
Troubleshooting

Data Center Operations
Rack Installs
Hardware Maintenance
Power & Cooling Monitoring
Security & Compliance
Security Protocols
Physical Access Control
Compliance Documentation
Tools & Platforms
BMS
EPMS
DCIM
Windows Server
Linux
AWS
Reporting
Change Management
Logs
Audit Preparation

Timeline