Sai Pavanchirukanth Grandhi

• Provide L2/L3 support for a cloud-based titling suite, ensuring seamless integration and performance optimization.
• Monitor and create alerts in New Relic for CPU utilization, memory usage, service health, and application performance to prevent downtime.
• Utilize AWS CloudWatch & ECS for tracking and troubleshooting containerized applications in production.
• Deploy and manage Terraform scripts to automate cloud resource provisioning and infrastructure management.
• Maintain & optimize AWS RDS databases, ensuring high availability and performance.
• Utilize Docker for containerized applications to ensure scalability and maintainability.
• Troubleshoot and resolve production issues using Splunk, AWS CloudWatch logs, and Open-Telemetry for in-depth root cause analysis.
• Collaborate with DevOps, infrastructure, and application teams to optimize performance and ensure compliance with business needs.

Technical Skills (Updated):

• Programming Languages: Java, SQL
• Frameworks: Spring Boot
• Tooling: Docker, GIT, Terraform, GitHub Actions, AWS, RabbitMQ
• Collaboration Tools: Jira, Confluence, GitHub, Slack

About CHAMPtitles:

Our team at CHAMPtitles thrives on Agile principles, enabling us to support and enhance cloud-based titling solutions for the Department of Motor Vehicles. facilitating seamless transactions between state governments, financial institutions, auto dealers, and consumers. Their technology ensures secure, legally transferable, and verifiable digital titles.

• Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.

• Managed client application where customer-initiated payloads were verified by Akamai cloud platform, passed to F5 load balancer and API Gateway (LDAP, SAS), then checked for acceptance criteria in our payload application
• Coordinated between Server 1.0 and Server 2.0, with data registered in the database and Redis cache, finalizing payload settlement at the issuer end
• Collaborate with infrastructure, development, and management teams to find short- and long-term solutions for production issues
• Arrange prod-ops calls for any immediate issues that are causing current production hiccups
• Responsible for creating CRQ, P1, and P2 tickets for various teams or vendors to resolve production issues
• File generation/processing of data from upstream to downstream using Splunk
• Resolved 40-50 high-severity incidents each month improving the customer experience for the intended applications
• Generated Audit reports showing compliant requirements met
• Configure the new servers in the F5 load balancer
• Identified the faulty servers during production issues and placed them out of rotation from the F5 load balancer to avoid business impact
• Worked on creating Schedulers to process the merchant data using Spring and hosted on AWS lambda
• Extraction of information from the database and generation of reports using SQL queries with SQL Developer
• Involved in batch processing using Spring Batch framework to extract data from the database and load it into the application tables
• Provided system administration-level support along with server patchwork for the latest firmware
• Performed user testing using Jasmine and Karma and troubleshooting prior to live deployment of web applications
• Reviewed the requirements with the business team and formulated solutions for the gaps/limitations present

• Spearheaded the implementation of automation testing within the IWF business integration tool, significantly reducing the need for manual testing and ensuring more efficient workflows
• Utilized tech stack collections to streamline testing and enhance coverage, resulting in higher-quality software releases
• Utilized AWS services such as EC2 for hosting and MongoDB for database management, optimizing the infrastructure for faster document management and invoice generation
• Integrated automation testing into the CI/CD pipeline for thorough pre-deployment testing
• Played a key role in improving the scalability of the application, allowing it to handle a larger volume of EDI transactions with ease
• Contributed to developing a productionalized CRM system, enhancing user experience and satisfaction
• Demonstrated strong problem-solving skills and a deep understanding of software testing principles, ensuring that the IWF tool met the highest standards of quality and reliability