Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sai Chaitanya Reddy Maramreddy

Fort Wayne,IN

Summary

At Premier Energies Ltd, excelled as a Service Coordinator by leveraging exceptional time management and AutoCAD skills to enhance client satisfaction and streamline service operations. Fostered strong client relationships and collaborated effectively, driving improvements in service delivery and resolving issues promptly, ensuring a high level of loyalty and satisfaction. Resourceful and personable [Job Title] with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

2
2
years of professional experience

Work History

Service Coordinator

Premier Energies Ltd
05.2020 - 07.2022
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Collaborated with cross-functional teams to optimize service operations and improve client experiences.

Education

Master of Science - Industrial Management

Indiana Institute of Technology
Fort Wayne, IN
05.2024

Bachelor of Science - Mechanical Engineering

Mallareddy College of Engineering And Technology
Hyderabad, India
04.2019

Skills

  • Time Management
  • Active Listening
  • Teamwork and Collaboration
  • Problem-solving abilities

Languages

English
Full Professional
Telugu
Native or Bilingual
Hindi
Full Professional

Timeline

Service Coordinator

Premier Energies Ltd
05.2020 - 07.2022

Master of Science - Industrial Management

Indiana Institute of Technology

Bachelor of Science - Mechanical Engineering

Mallareddy College of Engineering And Technology
Sai Chaitanya Reddy Maramreddy