Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Said Aragon Gonzalez

Chicago,IL

Summary

Assistant Manager with expertise in staffing, KPI-driven operations, and committed delivering exceptional customer experiences. Seeking a position which helps me leverage my leadership and talent development skills.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Hollister Co.
Chicago Ridge, IL
08.2024 - Current
  • Conduct in-person and virtual interviews to source through talent, ensuring strong role alignment and long-term fit for store needs.
  • Adapting store-specific hiring strategies to meet evolving business and staffing goals.
  • Lead team to deliver visual excellence, operational efficiency, and strong KPI results.
  • Communicate daily with store manager & district manager to identify staffing opportunities and strengthen internal succession pipeline.
  • Deliver business cadence updates to management, providing information on store performance, staffing, and KPI's.

Fitness Attendant Supervisor

University of Dayton Campus Recreation
08.2023 - 05.2024

• Managed weekly schedules for a 22-member Fitness Attendant team, ensuring proper coverage to elevate customer experience.
• Sourced, interviewed, and hired candidates based on business needs, achieving strong staff retention.
• Led monthly team meetings to promote workplace culture, staff well-being, and building inter-department relations.

Undergraduate Human Resources Intern

PNC Bank
Downers Grove, IL
05.2023 - 08.2023

• Collaborated with an HR cohort on a 10-week project analyzing contractor-to-full-time conversion strategies in the technology department.
• Conducted research and engaged with HR professionals to support data-driven recommendations aimed at cost savings.
• Created three one-page visual guides showing the immigration process for converting overseas contractors to full-time employees, simplifying complex information for managers.

High School Human Resources Intern

Ernst & Young
Chicago, IL
08.2016 - 03.2020
  • Responsible for overseeing mailroom operations.
  • Collaborated with Human Resources to ensure elevated client experience as main receptionist.
  • Ensured accurate financial recordkeeping by maintaining invoicing log.

Education

Bachelor of Science - Business Administration And Management

University of Dayton
Dayton, OH
05-2024

Skills

  • Customer service
  • Candidate screening
  • Recruiting and sourcing
  • Pipeline Management
  • Product knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Hollister Co.
08.2024 - Current

Fitness Attendant Supervisor

University of Dayton Campus Recreation
08.2023 - 05.2024

Undergraduate Human Resources Intern

PNC Bank
05.2023 - 08.2023

High School Human Resources Intern

Ernst & Young
08.2016 - 03.2020

Bachelor of Science - Business Administration And Management

University of Dayton