Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Said Aragon Gonzalez

Chicago,IL

Summary

Assistant Manager with expertise in staffing, KPI-driven operations, and committed delivering exceptional customer experiences. Seeking a position which helps me leverage my leadership and talent development skills.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Hollister Co.
08.2024 - Current
  • Conduct in-person and virtual interviews to source through talent, ensuring strong role alignment and long-term fit for store needs.
  • Adapting store-specific hiring strategies to meet evolving business and staffing goals.
  • Lead team to deliver visual excellence, operational efficiency, and strong KPI results.
  • Communicate daily with store manager & district manager to identify staffing opportunities and strengthen internal succession pipeline.
  • Deliver business cadence updates to management, providing information on store performance, staffing, and KPI's.

Fitness Attendant Supervisor

University of Dayton Campus Recreation
08.2023 - 05.2024

Managed weekly schedules for a 22-member Fitness Attendant team, ensuring proper coverage to elevate customer experience.
Sourced, interviewed, and hired candidates based on business needs, achieving strong staff retention.
Led monthly team meetings to promote workplace culture, staff well-being, and building inter-department relations.


Undergraduate Human Resources Intern

PNC Bank
05.2023 - 08.2023

Collaborated with an HR cohort on a 10-week project analyzing contractor-to-full-time conversion strategies in the technology department.
Conducted research and engaged with HR professionals to support data-driven recommendations aimed at cost savings.
Created three one-page visual guides showing the immigration process for converting overseas contractors to full-time employees, simplifying complex information for managers.

High School Human Resources Intern

Ernst & Young
08.2016 - 03.2020


  • Responsible for overseeing mailroom operations.
  • Collaborated with Human Resources to ensure elevated client experience as main receptionist.
  • Ensured accurate financial recordkeeping by maintaining invoicing log.

Education

Bachelor of Science - Business Administration And Management

University of Dayton
Dayton, OH
05-2024

Skills

  • Customer service
  • Candidate screening
  • Recruiting and sourcing
  • Pipeline Management
  • Product knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Hollister Co.
08.2024 - Current

Fitness Attendant Supervisor

University of Dayton Campus Recreation
08.2023 - 05.2024

Undergraduate Human Resources Intern

PNC Bank
05.2023 - 08.2023

High School Human Resources Intern

Ernst & Young
08.2016 - 03.2020

Bachelor of Science - Business Administration And Management

University of Dayton
Said Aragon Gonzalez