Summary
Overview
Work History
Education
Skills
Timeline
Generic

Said Besic

St Louis,MO

Summary

Developed strong leadership and customer service skills in fast-paced, high-volume environment. Demonstrated ability to manage teams, coordinate logistics, and ensure customer satisfaction. Seeking to transition into new field where these skills can contribute to operational efficiency and team success.

Overview

3
3
years of professional experience

Work History

Lead Valet Attendant

Clayton Valet
07.2023 - Current
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Contributed to the overall success of the establishment by maintaining a positive attitude, consistently going above and beyond in providing exceptional service to guests.

Lead Customer Service Associate

Zips Car Wash
08.2022 - 02.2023
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Cleaned wash equipment after shift and confirmed proper storage.
  • Greeted customers and guided cars into washing and detailing area.
  • Implemented safety protocols to protect employees from potential hazards, creating a safer work environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Mehlville High School
St Louis, MO
05-2021

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Complex Problem-solving
  • Professionalism
  • Clean driving record
  • Customer service

Timeline

Lead Valet Attendant

Clayton Valet
07.2023 - Current

Lead Customer Service Associate

Zips Car Wash
08.2022 - 02.2023

High School Diploma -

Mehlville High School

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