Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Said Ennaim

Revere,MA

Summary

Dynamic delivery driver with proven expertise at MTX LOGISTICS CORP, excelling in vehicle inspection and route planning. Committed to exceptional customer service, I consistently ensured on-time deliveries while maintaining safety compliance. Recognized for resolving issues efficiently, I thrive in fast-paced environments and prioritize customer satisfaction.

Overview

23
23
years of professional experience

Work History

Delivery Driver

MTX LOGISTICS CORP
Plymouth, MA
06.2023 - Current
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Utilized GPS and maps for efficient route planning.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Verified deliveries against shipping instructions prior to delivering to customers.

Uber Driver

Uber Office
Boston, MA
01.2014 - Current
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Responded to customer inquiries in a timely manner via phone or text message.
  • Notified customers of delays to decrease calls to support.

Cashier

Mass General Hospital
Boston, MA
01.2007 - 04.2022
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Customer Service Cashier

martin news
Boston, MA
06.2004 - 05.2011
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed credit card transactions accurately and efficiently.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Provided excellent customer service by helping customers locate items they were looking for.

Crew Team Member

Dunkin' Donuts
Boston, MA
02.2002 - 07.2004
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Organized and restocked supplies to support operations and team productivity.
  • Took orders from patrons and input selections into store computer system.

Education

High School Diploma -

Marocco High School
CASABLANCA- MAROCCO
09-1996

Some College (No Degree) - English Language

Bunker Hill Community College
Charlestown, MA

Skills

  • Vehicle inspection
  • Route planning
  • Customer service
  • Time management
  • Safety compliance
  • Delivery verification

Languages

Arabic
Professional
English
Professional
French
Professional

Timeline

Delivery Driver

MTX LOGISTICS CORP
06.2023 - Current

Uber Driver

Uber Office
01.2014 - Current

Cashier

Mass General Hospital
01.2007 - 04.2022

Customer Service Cashier

martin news
06.2004 - 05.2011

Crew Team Member

Dunkin' Donuts
02.2002 - 07.2004

High School Diploma -

Marocco High School

Some College (No Degree) - English Language

Bunker Hill Community College

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Said Ennaim