Said Lorenzo Gonzales
Durham,NC
Summary
Reliable in any position, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Fast Food Industry
2021.09 - 2024.04
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Conducted regular audits of cash registers, ensuring accurate accounting of all transactions.
- Assisted in training new hires on proper money handling techniques, contributing to overall team efficiency.
Glass Installer
AAA Glass Experts
2022.07 - 2023.07
- Translated documents from English to Spanish
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Reduced product damages by meticulously inspecting incoming glass shipments for defects.
Glass Installer
Pro Glass Installers, LLC
2021.08 - 2022.08
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Increased productivity by effectively utilizing tools and equipment specific to the glass installation trade.
Education
High School Diploma -
Southern School Of Energy And Sustainabi
Durham, NC06.2021
Skills
- Team Leadership
- Cash Handling
- Opening and closing procedures
- Transaction Management
- Honest and Dependable
- Upselling strategies
- Coin and Currency Counting
Languages
Spanish
Native or Bilingual
Timeline
Glass Installer
AAA Glass Experts
2022.07 - 2023.07
Cashier Team Lead
Fast Food Industry
2021.09 - 2024.04
Glass Installer
Pro Glass Installers, LLC
2021.08 - 2022.08
High School Diploma -
Southern School Of Energy And Sustainabi
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