SAID WASHAH
Fairfield,NJ
Summary
Accomplished Business Analyst versed in business systems analysis with 3.5 years of professional experience. Defines, analyzes and resolves complex enterprise-wide problems. Solution-oriented and driven with superior project management and leadership abilities.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Technical Business Systems Analyst
Florida Blue - Blue Cross Blue Shield Of Florida
Remote, Florida
01.2022 - 05.2022
- With 4 years of experience, skilled at enhancing and optimizing business processes to ensure growth and success
- Experienced with analyzing internal workflow process to identify areas of enhancement, developing and implementing business development plans, and assessing business requirements
- Specializes at optimizing functional unit management.
- Organized system operating procedures to strengthen controls.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Collected, defined and analyzed business requirements.
- Coordinated data migration and consolidation efforts.
- Trained business personnel in use of systems.
- Gathered, reviewed and reported on findings.
- Monitored employee tasks to gauge business functions and inefficiencies.
Hybrid Quality Analyst /Business Analyst
Wells Fargo, NA
Charlotte, United States
01.2020 - 10.2021
- Involved in end-to-end manual and automated testing of the application
- Prepared test methodology and developed master test plan after analyzing system requirements
- Specification document SRS
- Developed test cases, scenarios and organized them using QC
- Used Defect Tracking System Quality Center to report bugs found in different testing stages
- Participated in regular meetings with Developers to report various problems
- Experienced in Defect Management, Establishing Test Standards, guidelines, procedures, Test execution, Documenting and analyzing Test results
- Extensive experience in different Databases like Oracle, SQL Server
- Experienced in working/coordinating QA efforts with offshore resources
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- United technological needs from business areas to create company-wide system improvement best practices.
- Gathered, reviewed and reported on findings.
- Tracked feedback at all levels and researched resolutions for common concerns.
- Assessed business requirements to create focused solutions.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Trained business personnel in use of systems.
- Consolidated business rules for system enhancements.
- Created optimal technical solutions to user needs with in-depth system analysis.
Full Stack Java Developer
Cognixia LLC
Basking Ridge, New Jersey
05.2019 - 12.2019
- Extensive 12-week Full Stack training-to-deployment program, building
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Reviewed code, debugged problems and corrected issues.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Developed unit test cases for testing and automation.
- Used NodeJS, ORM and SQL/No-SQL to develop and manage databases.
- Managed development milestones from initial steps through final delivery.
- Worked with back-end developers to design APIs.
Education
Bachelor of Science - Computer Information Technology
William Paterson University of NewJersey
Wayne, NJ 09.2014 - 05.2018
Skills
HMTL/CSSDatabaseExcelStakeholder RelationsAgileScrumWaterfallJiraCJavaHTMLCSSXMLOperationalAnalyticalResource AllocationReporting RequirementsBusiness AnalysisDesign AnalysisResearchTime-managementSoftware Development Life Cycle (SDLC)Software Testing Life Cycle (STLC)UMLUser StoriesUse CaseJavaScriptHTML5CSS3ReactMongoDBAWSALMLoanIQData VisualizationMicro Focus UFTPostmanProjects using technologiesSQL, HTML, XML, YAMLREST, Spring BootTomcat, MavenMongoDB, MySQL, JDBCRabbitMQ, React, Angular
Production support
Agile expertise
Research and analysis
Data migration
Solution testing and implementation
Requirements gathering
Documentation abilities
Report preparation
Technical Analysis
Product development
Search Engine Optimization
Critical Thinking
Active Listening
Personnel training
Technologically-savvy
Technical Writing
Dependable and Responsible
Interpersonal Communication
Cultural Awareness
Maintenance and Repair
Timeline
Technical Business Systems Analyst
Florida Blue - Blue Cross Blue Shield Of Florida
01.2022 - 05.2022
Hybrid Quality Analyst /Business Analyst
Wells Fargo, NA
01.2020 - 10.2021
Full Stack Java Developer
Cognixia LLC
05.2019 - 12.2019
Bachelor of Science - Computer Information Technology
William Paterson University of NewJersey
09.2014 - 05.2018