SAID WASHAH
Fairfield,NJ
Summary
Accomplished Business Analyst versed in business systems analysis with 3.5 years of professional experience. Defines, analyzes and resolves complex enterprise-wide problems. Solution-oriented and driven with superior project management and leadership abilities.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Technical Business Systems Analyst
Florida Blue - Blue Cross Blue Shield Of Florida
Remote, Florida
01.2022 - 05.2022
- With 4 years of experience, skilled at enhancing and optimizing business processes to ensure growth and success
- Experienced with analyzing internal workflow process to identify areas of enhancement, developing and implementing business development plans, and assessing business requirements
- Specializes at optimizing functional unit management.
- Organized system operating procedures to strengthen controls.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Collected, defined and analyzed business requirements.
- Coordinated data migration and consolidation efforts.
- Trained business personnel in use of systems.
- Gathered, reviewed and reported on findings.
- Monitored employee tasks to gauge business functions and inefficiencies.
Hybrid Quality Analyst /Business Analyst
Wells Fargo, NA
Charlotte, United States
01.2020 - 10.2021
- Involved in end-to-end manual and automated testing of the application
- Prepared test methodology and developed master test plan after analyzing system requirements
- Specification document SRS
- Developed test cases, scenarios and organized them using QC
- Used Defect Tracking System Quality Center to report bugs found in different testing stages
- Participated in regular meetings with Developers to report various problems
- Experienced in Defect Management, Establishing Test Standards, guidelines, procedures, Test execution, Documenting and analyzing Test results
- Extensive experience in different Databases like Oracle, SQL Server
- Experienced in working/coordinating QA efforts with offshore resources
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- United technological needs from business areas to create company-wide system improvement best practices.
- Gathered, reviewed and reported on findings.
- Tracked feedback at all levels and researched resolutions for common concerns.
- Assessed business requirements to create focused solutions.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Trained business personnel in use of systems.
- Consolidated business rules for system enhancements.
- Created optimal technical solutions to user needs with in-depth system analysis.
Full Stack Java Developer
Cognixia LLC
Basking Ridge, New Jersey
05.2019 - 12.2019
- Extensive 12-week Full Stack training-to-deployment program, building
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Reviewed code, debugged problems and corrected issues.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Developed unit test cases for testing and automation.
- Used NodeJS, ORM and SQL/No-SQL to develop and manage databases.
- Managed development milestones from initial steps through final delivery.
- Worked with back-end developers to design APIs.
Education
Bachelor of Science - Computer Information Technology
William Paterson University of NewJersey
Wayne, NJ 09.2014 - 05.2018
Skills
HMTL/CSS
Timeline
Technical Business Systems Analyst
Florida Blue - Blue Cross Blue Shield Of Florida
01.2022 - 05.2022
Hybrid Quality Analyst /Business Analyst
Wells Fargo, NA
01.2020 - 10.2021
Full Stack Java Developer
Cognixia LLC
05.2019 - 12.2019
Bachelor of Science - Computer Information Technology
William Paterson University of NewJersey
09.2014 - 05.2018