Knowledgeable [Job Title] accomplished in planning and executing professional services. Understands needs of loved ones, different types of service plans and government-mandated documentation. Helps families say goodbye with dignity and support.
Overview
13
13
years of professional experience
Work History
Managing Funeral Director
Erickson & Brown Funeral Home
04.2015 - 02.2024
Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Managed all aspects of funeral arrangements for smooth and efficient service delivery.
Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
Discussed pre-arranged funeral options and explained pricing to clients.
Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
Picked up deceased at private homes, hospitals and county morgues.
Managed financial transactions and record-keeping with accuracy and confidentiality.
Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
Secured and filed burial permits and made funeral arrangements.
Secretary
St. Mary's Catholic Church
03.2011 - 06.2015
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls as needed for the Parish Priest.
Managed Bookkeeping
Managed and scheduled the different group meetings for Parishioner acclivities.
Prepared Monthly reports on activities and financial matters that for the pariah financial council and the Catholic Dioscesc of Fresno.
Education
Associate of Arts -
Taft College
Taft, CA
Skills
Compassionate communication
Pricing Structures
OSHA Regulations
Regulatory Compliance
Mortuary operations
Customer Response
Notary Public
QuickBooks knowledge
Funeral planning
Valid California driver's license
Knowledge of Microsoft Word, PowerPoint and Excel
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Managing Funeral Director
Erickson & Brown Funeral Home
04.2015 - 02.2024
Secretary
St. Mary's Catholic Church
03.2011 - 06.2015
Associate of Arts -
Taft College
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