Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Saida Perez Rivera

Taft,CA

Summary

Knowledgeable [Job Title] accomplished in planning and executing professional services. Understands needs of loved ones, different types of service plans and government-mandated documentation. Helps families say goodbye with dignity and support.

Overview

13
13
years of professional experience

Work History

Managing Funeral Director

Erickson & Brown Funeral Home
04.2015 - 02.2024
  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Managed all aspects of funeral arrangements for smooth and efficient service delivery.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Managed financial transactions and record-keeping with accuracy and confidentiality.
  • Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
  • Secured and filed burial permits and made funeral arrangements.

Secretary

St. Mary's Catholic Church
03.2011 - 06.2015
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls as needed for the Parish Priest.
  • Managed Bookkeeping
  • Managed and scheduled the different group meetings for Parishioner acclivities.
  • Prepared Monthly reports on activities and financial matters that for the pariah financial council and the Catholic Dioscesc of Fresno.

Education

Associate of Arts -

Taft College
Taft, CA

Skills

  • Compassionate communication
  • Pricing Structures
  • OSHA Regulations
  • Regulatory Compliance
  • Mortuary operations
  • Customer Response
  • Notary Public
  • QuickBooks knowledge
  • Funeral planning
  • Valid California driver's license
  • Knowledge of Microsoft Word, PowerPoint and Excel

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Managing Funeral Director

Erickson & Brown Funeral Home
04.2015 - 02.2024

Secretary

St. Mary's Catholic Church
03.2011 - 06.2015

Associate of Arts -

Taft College
Saida Perez Rivera