Saida Perez Rivera
Taft,CA
Summary
Knowledgeable [Job Title] accomplished in planning and executing professional services. Understands needs of loved ones, different types of service plans and government-mandated documentation. Helps families say goodbye with dignity and support.
Overview
13
13
years of professional experience
Work History
Managing Funeral Director
Erickson & Brown Funeral Home
04.2015 - 02.2024
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Picked up deceased at private homes, hospitals and county morgues.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Secured and filed burial permits and made funeral arrangements.
Secretary
St. Mary's Catholic Church
03.2011 - 06.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls as needed for the Parish Priest.
- Managed Bookkeeping
- Managed and scheduled the different group meetings for Parishioner acclivities.
- Prepared Monthly reports on activities and financial matters that for the pariah financial council and the Catholic Dioscesc of Fresno.
Education
Associate of Arts -
Taft College
Taft, CASkills
- Compassionate communication
- Pricing Structures
- OSHA Regulations
- Regulatory Compliance
- Mortuary operations
- Customer Response
- Notary Public
- QuickBooks knowledge
- Funeral planning
- Valid California driver's license
- Knowledge of Microsoft Word, PowerPoint and Excel
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Managing Funeral Director
Erickson & Brown Funeral Home
04.2015 - 02.2024
Secretary
St. Mary's Catholic Church
03.2011 - 06.2015
Associate of Arts -
Taft College
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