Saida Shakh
Antelope,CA
Summary
Skilled at adapting to changing environments to provide optimal team support. Experienced in document review, data entry, and client communication.
Overview
20
20
years of professional experience
Work History
Document Review Associate
U.S. Bank
Rocklin, CA
06.2008 - 07.2024
- Analyzed, process customer requests and meet the deadlines dates.
- Built relationships with customers by providing friendly customer service.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Responsible for and manage proper document review processes.
- Certify agency loans on company and government websites
- Receives, opens, sorts and contributes incoming mail.
- Imaging, and pulls files as needed.
- Research , release loans.
- Organized backroom areas to maintain a clean and organized work environment.
- Follow company procedures and keep customer information safe and confidential.
- Provided customer service support for inquiries, complaints, and returns.
- Managed multiple tasks simultaneously while maintaining attention to detail.
OFFICE ASSISTANT\INSTRUCTURAL AIDE
|CENTER UNIFIED SCHOOL DISTRICT
Antelope, CA
04.2007 - 05.2008
- Assisted with special projects as needed by researching information , data entry through the system.
- Provided administrative support to multiple departments as needed.
- Answer phone calls, work with the document ensuring copying, uploading involving student work and office
- Providing one-on-one support to students who require extra help.
- Provide support to the teachers and students in classroom settings.
Receiving Associate
Macy's
Roseville, CA
06.2004 - 02.2007
- Prepare and set up merchandise in all departments.
- Organized deliveries by sorting , folding, and stocking receivables.
- Maintaining a clean and organized work area, following health and safety regulations.
VOLUNTEER ADMINISTRATIVE ASSISTANT
OMNI YOUTH PROGRAM
Sacramento, CA
06.2006 - 12.2006
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Conducted research on various topics as requested by management.
- Translate (from English into Russian) a wide of variety of handouts, flyers and booklets.
Education
Associate of Arts - General Office Administration
American River College
Sacramento, CA06-2006
Skills
- Management Support
- Data Entry
- Attention to Detail
- Time Management
- Customer Service
- Shipment Processing
- Decision-Making
- Workplace Safety
- Preparing reports
- Computer Skills
- Research abilities
- Cross-Functional Teamwork
References
References available upon request.
Timeline
Document Review Associate
U.S. Bank
06.2008 - 07.2024
OFFICE ASSISTANT\INSTRUCTURAL AIDE
|CENTER UNIFIED SCHOOL DISTRICT
04.2007 - 05.2008
VOLUNTEER ADMINISTRATIVE ASSISTANT
OMNI YOUTH PROGRAM
06.2006 - 12.2006
Receiving Associate
Macy's
06.2004 - 02.2007
Associate of Arts - General Office Administration
American River College
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