Summary
Overview
Work History
Education
Skills
Timeline
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Saiddel Watson

St. Cloud,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

NRO - New Restaurant Opener

Tropical Smoothie Cafe
03.2020 - Current
  • Recognized as a person that exemplified all of the core values in my work during the four years working for the company.
  • Opened over 100 locations all over the U.S
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Led and directed team members on effective methods, operations and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Gathered feedback on training success and made recommendations to improve training.
  • Led and assigned regular training for employees to include safety training, equipment training and job-specific training.
  • Improved brand visibility through the creation of visually appealing promotional videos.
  • Crafted compelling storytelling by utilizing advanced editing techniques and software.
  • Enhanced audience engagement by producing high-quality video content for company platforms.
  • Collaborated with cross-functional teams to align video content with overall marketing objectives and company goals.
  • Completed editing by cutting and arranging footage to create final versions of training videos.

Assistant Manager

Tropical Smoothie Cafe
04.2016 - 03.2020
  • Correctly calculated inventory and ordered appropriate supplies.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Developed, implemented and managed business plans to promote profitable product sales.
  • Fostered positive working relationships with customers by responding to their questions and concerns.

Shift Manager

Tropical Smoothie Cafe
04.2015 - 04.2016
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Carefully interviewed, selected, trained and supervised staff.
  • Led and directed team members on effective methods, operations and procedures.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Identified potential bottlenecks in the operational processes which resulted in improved productivity levels over time.

Education

No Degree -

Lecanto High School
Lecanto, FL
2012

Skills

  • Service-oriented
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Strong work ethic
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Proven cost-control expert
  • Conflict resolution techniques
  • Results-oriented
  • Business operations expertise
  • Video Editing
  • Multi-camera editing
  • Content Development
  • Advanced editing techniques
  • Visual Effects Creation
  • Video Format Understanding

Timeline

NRO - New Restaurant Opener

Tropical Smoothie Cafe
03.2020 - Current

Assistant Manager

Tropical Smoothie Cafe
04.2016 - 03.2020

Shift Manager

Tropical Smoothie Cafe
04.2015 - 04.2016

No Degree -

Lecanto High School

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Saiddel Watson