Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Saide Cristal Cante

Wichita Falls,TX

Summary

An efficient and driven professional who is enthusiastic about using time management and organizing abilities in many settings. Looking for entry-level chances to enhance abilities while contributing to the success of a firm.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Student Assistant

Midwestern State University
Wichita Falls, TX
08.2022 - Current
  • Followed instructions from management to complete tasks according to exact specifications.
  • Developed strong oral and written communication skills in working with people of different ages.
  • Answered office phone to direct inquiries to appropriate individuals.
  • Greeted office visitors, provided information and directed to appropriate personnel.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Store Associate

5 Below
Dallas, Texas
09.2022 - 05.2024
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Improved customer service feedback scores through outstanding service.

Housekeeping Manager

Gopar's Cleanings
Dallas, Texas
12.2016 - 08.2023
  • Controlled full-cycle household cleaning services, including business development and client relations.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.

Restaurant Hostess

Aloha BBQ
Dallas, Texas
01.2019 - 08.2019
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Assistant Food Manager

Burger King
Dallas, Texas
06.2017 - 06.2019
  • Prepared and led food service training programs to teach staff various tasks.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Education

Bachelor of Science - Criminal Justice

Midwestern State University
Wichita Falls, TX
05-2025

Skills

  • Student relations
  • Proficient in Microsoft Office
  • File Management
  • Data Gathering
  • Data organization
  • Performance Improvement
  • Correspondence Writing
  • Bilingual
  • Organizational Skills

Languages

Spanish
Native/ Bilingual

Certification

  • MSU TEXAS State-Certified Cybersecurity 2024

References

References available upon request.

Timeline

Store Associate

5 Below
09.2022 - 05.2024

Student Assistant

Midwestern State University
08.2022 - Current

Restaurant Hostess

Aloha BBQ
01.2019 - 08.2019

Assistant Food Manager

Burger King
06.2017 - 06.2019

Housekeeping Manager

Gopar's Cleanings
12.2016 - 08.2023

Bachelor of Science - Criminal Justice

Midwestern State University

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Saide Cristal Cante