Saide Cristal Cante
Wichita Falls,TX
Summary
An efficient and driven professional who is enthusiastic about using time management and organizing abilities in many settings. Looking for entry-level chances to enhance abilities while contributing to the success of a firm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Assistant
Midwestern State University
Wichita Falls, TX
08.2022 - Current
- Followed instructions from management to complete tasks according to exact specifications.
- Developed strong oral and written communication skills in working with people of different ages.
- Answered office phone to direct inquiries to appropriate individuals.
- Greeted office visitors, provided information and directed to appropriate personnel.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Store Associate
5 Below
Dallas, Texas
09.2022 - 05.2024
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Improved customer service feedback scores through outstanding service.
Housekeeping Manager
Gopar's Cleanings
Dallas, Texas
12.2016 - 08.2023
- Controlled full-cycle household cleaning services, including business development and client relations.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Restaurant Hostess
Aloha BBQ
Dallas, Texas
01.2019 - 08.2019
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and sat customers at tables or in waiting areas.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Assistant Food Manager
Burger King
Dallas, Texas
06.2017 - 06.2019
- Prepared and led food service training programs to teach staff various tasks.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Bachelor of Science - Criminal Justice
Midwestern State University
Wichita Falls, TX05-2025
Skills
- Student relations
- Proficient in Microsoft Office
- File Management
- Data Gathering
- Data organization
- Performance Improvement
- Correspondence Writing
- Bilingual
- Organizational Skills
Languages
Spanish
Native/ Bilingual
Certification
- MSU TEXAS State-Certified Cybersecurity 2024
References
References available upon request.
Timeline
Store Associate
5 Below
09.2022 - 05.2024
Student Assistant
Midwestern State University
08.2022 - Current
Restaurant Hostess
Aloha BBQ
01.2019 - 08.2019
Assistant Food Manager
Burger King
06.2017 - 06.2019
Housekeeping Manager
Gopar's Cleanings
12.2016 - 08.2023
Bachelor of Science - Criminal Justice
Midwestern State University
- MSU TEXAS State-Certified Cybersecurity 2024
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