Pursuing a position within a professional environment where I may utilize my skills and education to succeed within a growing profession. Detail-oriented individual well-known for being disciplined. Sharp and well-trained and where exceptional skills will be appreciated.
Overview
15
15
years of professional experience
Work History
Body Removal Attendant
Hillcrest Memorial Funeral Home
Uvalde , TX
01.2024 - Current
On call
Pick up decedent from different locations.
Hospitals, Ranch, Homes, Accidents
Speak to Next of Kin to get all current information
Verify all information with JOP
Parent Liaison
Uvalde Consolidated Independent School District
Uvalde, TX
07.2023 - Current
Provided informational resources to parents on school policies and procedures.
Organized parent-teacher meetings, workshops, and conferences.
Assisted in developing programs that promote parental involvement in the school community.
Conducted home visits for families of at-risk students.
Coordinated volunteer efforts by recruiting and assigning volunteers for various projects.
Created monthly newsletters providing updates on upcoming events, deadlines, and educational opportunities.
Organized required paperwork between parents and school staff.
Informed parents of school procedures, instructional programs, Title 1 funding and roles of administrators and staff.
Driver
Uvalde EMS
Uvalde, TX
09.2023 - Current
Response to dispatch on 911 Emergency
Drive out on calls and transfers for patients
Load and unload stretcher with and without patient
Disinfect areas used by patient or employees
Work 24 hour shifts on weekends
Receptionist
Galo Eye Care Center
Uvalde , TX
03.2023 - 06.2023
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Greeted customers, answered general questions and directed to appropriate locations.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Maintained up-to-date understanding of insurance payment practices.
Inputted data into the system, maintaining accuracy of provider coding information and reported services.
Reviewed claims for accuracy before submitting for billing.
Secretary's Assistant
Hillcrest Memorial Funeral Home
Uvalde, Texas
11.2021 - 12.2022
Received and routed incoming calls and correspondence to promote timely communication.
First call assist when needed.
Screened visitors and directed to specific location for office safety.
Directed clients and guests to correct departments, rooms, and staff members.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
Truck Driver
RD Offutt Farms
Park Rapids , MN
08.2021 - 10.2021
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Loaded, balanced and secured product to safely transport goods.
Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
Loaded and unloaded crop harvests into trucks or storage areas.
Communicated with management to promote efficiency in daily operations.
Demonstrated knowledge of safety and proper operation of heavy farm equipment.
Loaded agricultural products into trucks to transport to market.
Funeral Attendant
Hillcrest Memorial Funeral Home
Uvalde, Texas
07.2021 - 08.2021
Communicated with funeral attendees to provide information and facilitate organized services.
Organized chapels for visitations and maintained calm and orderly atmosphere.
Assisted funeral director in coordination of services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier
Concan General Store
Uvalde, Texas
10.2020 - 02.2021
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Assisted with purchases, locating items and signing up for rewards programs.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Verified customer identification for alcohol or tobacco purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Seasonal General Support
R.D. Offutt Farms Co.
Park Rapids, MN
09.2020 - 10.2020
Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
Performed repetitive assembly tasks using hand and power tools and automated equipment.
Reported safety violations to supervisor to reduce risks and accidents.
Apartment Manager
Uvalde Housing Authority
Uvalde, Texas
02.2020 - 03.2020
Maintained building's accounts by collecting rent and utility payments.
Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
Supervised administrative and maintenance staff supporting needs of tenants in 60 units.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Supervised administrative and maintenance staff supporting needs of tenants in 60 units.
Funeral Attendant
Hillcrest Memorial Funeral Home
Uvalde, TX
11.2019 - 02.2020
Organized chapels for visitations and maintained calm and orderly atmosphere.
Assisted funeral director in the coordination of services.
Communicated with funeral attendees to provide information and facilitate organized services.
Offered administrative expertise in managing funeral home operations.
On call
First Calls assist when needed.
Greeted mourners and directed them to seating areas.
Maintained a neat appearance of the chapel before and after services.
Assisted pallbearers with carrying casket into the chapel or gravesite.
Provided comfort to grieving family members during visitation hours.
Distributed memorial cards to attendees at the service.
Operations Administrator
ENTREC Cranes and Heavy Haul
03.2018 - 04.2019
Joined the team in 2018 as a Service Writer, jobs consisted of multitasking with work orders, part ordering and invoicing.
Customer service played a big part in these positions.
When I promoted to payroll it consisted of time entry for all employees, also handled AP department.
While in payroll I took care of Service Writer position and Payroll position.
Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
Processed accounts payable transactions in a timely manner according to established policies and procedures.
Cleaning Crew
Amanda Cleaning Service’s Cleaning Services
04.2017 - 01.2018
Cleaning company oil rig house's at different locations.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Sr. Asst Manager
Security Finance
Uvalde, TX
12.2011 - 09.2014
Customer service, loans and processing applications, Field collections, payments, call stacks, deposits for bank, filing customers in house for audits.
Ensured compliance with company policies and procedures related to operations, safety, and customer service.
Developed effective strategies for increasing sales and profitability through product promotion initiatives.
Created detailed reports on daily sales activities and identified areas of improvement in store operations.
Assistant Manager
Charlotte Russe
08.2009 - 08.2010
Customer service, managing associate’s on floor, procedures of opening and closing the store, cashier, money deposit’s, handled visuals including floor sets, inventory.
When hired our shrink department was at a high of 8.3% when I left the store it was dropped to a low of 2.7%
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
Eastfield Community College
2008
Early Graduate - Diploma -
Basics
Uvalde High School
2007
Certificate Emergency Medical Technician Basic (EMT-B) -
Southwest Texas Junior College
Uvalde, TX
Skills
Excellent customer service skills with the ability to interact professionally and effectively
Knowledge of computer skills with the ability to utilize software programs effectively
Accounts Payable
Cashier
Opening & Closing
Customer service
Inventory
Invoicing
Managing
Multitasking
Payroll
Equipment operation
Route management
Customer-oriented
Cargo handling
Dependable and reliable
Office administration
Data processing
Meeting participation
Document retrieval
Editing and proofreading
Recordkeeping and Bookkeeping
Office Equipment Operations
Multi-Line Telephone Skills
Languages
Spanish
Native/ Bilingual
References
Lupe Nolasco #830-275-8981
Chasity Marin #830-333-4708
Heather Eiler #218-252-1925
Timeline
Body Removal Attendant
Hillcrest Memorial Funeral Home
01.2024 - Current
Driver
Uvalde EMS
09.2023 - Current
Parent Liaison
Uvalde Consolidated Independent School District
07.2023 - Current
Receptionist
Galo Eye Care Center
03.2023 - 06.2023
Secretary's Assistant
Hillcrest Memorial Funeral Home
11.2021 - 12.2022
Truck Driver
RD Offutt Farms
08.2021 - 10.2021
Funeral Attendant
Hillcrest Memorial Funeral Home
07.2021 - 08.2021
Cashier
Concan General Store
10.2020 - 02.2021
Seasonal General Support
R.D. Offutt Farms Co.
09.2020 - 10.2020
Apartment Manager
Uvalde Housing Authority
02.2020 - 03.2020
Funeral Attendant
Hillcrest Memorial Funeral Home
11.2019 - 02.2020
Operations Administrator
ENTREC Cranes and Heavy Haul
03.2018 - 04.2019
Cleaning Crew
Amanda Cleaning Service’s Cleaning Services
04.2017 - 01.2018
Sr. Asst Manager
Security Finance
12.2011 - 09.2014
Assistant Manager
Charlotte Russe
08.2009 - 08.2010
Eastfield Community College
Early Graduate - Diploma -
Basics
Uvalde High School
Certificate Emergency Medical Technician Basic (EMT-B) -
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