Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saidi Shabani

Rockford ,IL

Summary

Adept at enhancing operational efficiency and team collaboration, I leveraged my problem-solving and excellent communication skills at UPS to streamline shipping processes. Demonstrated reliability and attention to detail by maintaining high cleanliness standards at McDonald's, contributing to improved customer satisfaction.


Overview

2
2
years of professional experience

Work History

Air-handler

UPS
05.2024 - 08.2024
  • Read manifests, shipping orders or requisitions to determine moved and stored items.
  • Completed various receiving functions such as unloading trucks and putting away products in correct stock location.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Restaurant Team Member

Sunrise Family Restaurant
12.2023 - 05.2024
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Restaurant Team Member

McDonald's
12.2022 - 06.2023
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Used proper techniques to prepare food and ingredients.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Adjusted food preparation methods in accordance with customer requests.
  • Monitored food quality and freshness throughout day.

Education

High School Diploma -

Rockford East High School
Rockford, IL
01-2024

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Lifting and sorting
  • Warehouse safety
  • Reliability
  • Loading and unloading
  • Multitasking Abilities
  • Excellent communication
  • Team collaboration
  • Active listening
  • Effective communication

Languages

Swahili
Native or Bilingual

Timeline

Air-handler

UPS
05.2024 - 08.2024

Restaurant Team Member

Sunrise Family Restaurant
12.2023 - 05.2024

Restaurant Team Member

McDonald's
12.2022 - 06.2023

High School Diploma -

Rockford East High School

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Saidi Shabani