SAID Ali
Houston,Texas
Summary
My professional experience background includes years of data gathering, interpretation, analysis using work software applications and multiple applications at one time to produce required data end results. My data analysis project include election data interpretation, amazon and vendor store data. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Data Analysis.
Overview
5
5
years of professional experience
6
6
Certification
Work History
Customer Data Intelligence
PCI
- Gathering business requirements, collecting and updating data from different data sources, generating metrics, building oral history reports, providing data insights and documenting the process back to the clients
- Entered and updated data on Five9 application software.
IT Business Analyst
Mecca Affiliates, Inc.
08.2018 - Current
- Providing business insight, marketing and making strategic-decision support
- Listening, asking probing questions, understanding both business and customer needs
- Bridging technology and business to transform business requirements into customized solutions
- Proactively improving processes, efficiency, and internal/external communications.
Customer Data Analyst
Capgemini
02.2021 - 10.2023
- Updating Customer data on workflows like ACSS and mainframe
- Migrating customer data on separate applications
- Creating case flows for coverage determination and meeting other data application requirements
- Entered new data and determined best products for customer accounts
- Performed live technical troubleshooting to update accounts
- I work with the staffing agency on different data related positions on separate occasions
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
Data Gathering Analyst
Sunrun
06.2019 - 10.2020
- Collect, represent, analyze & interpret data for new Energy clients
- Used data mapping tools like Tableau Maps to create meetings and analyse comparative energy data
- Gathered the data and the objective of the database as per the business requirement
- Utilized tools like year-over-year data visualization to support household financial decisions
- Made a list of each Entity and built the database
- Writing and reviewing analyzed data reports using Salesforce application.
Education
doctoral degree -
LECOM SOP
Erie, Pennsylvaniabachelor's degree -
University of Nebraska Lincoln
Lincoln, Nebraskacertification -
ISGH Networking
Houston, Texascertification -
John Hopkins University
Baltimore, Marylandcertification -
Leadership Institute
Arlington, Virginiadiploma -
Ashworth College
Norcross, Georgiacertification -
TSCER
Sugar Land, TexasSkills
- Tableau
- Data Visualization
- Data Charts
- Data Graphs
- SQL
- Data Analysis
- Data Analytics
- Project Management
- Business Analysis
- Test Case/User Case
- SDLC
- Agile
- Visio
- Microsoft Office
- Microsoft Excel
- Spreadsheet
- Cybersecurity
- Python
- HTML5 Language
- Jira
Certification
- Healthcare IT Support
- Data Visualization
- Tableau
- IT Business Analysis
- Database Administration
- SQL
- Python
- Cybersecurity
- HTML5
- Project Management
Timeline
Customer Data Analyst
Capgemini
02.2021 - 10.2023
Data Gathering Analyst
Sunrun
06.2019 - 10.2020
IT Business Analyst
Mecca Affiliates, Inc.
08.2018 - Current
Customer Data Intelligence
PCI
doctoral degree -
LECOM SOP
bachelor's degree -
University of Nebraska Lincoln
certification -
ISGH Networking
certification -
John Hopkins University
certification -
Leadership Institute
diploma -
Ashworth College
certification -
TSCER