Said Omair Siam
Alexandria,VA
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Burlington Stores, Inc.
Alexandria, VA
07.2022 - Current
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Inspected purchased items for defects before handing them over to customers.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Demonstrated knowledge of store products and services.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Handled returns and exchanges according to company policies.
- Computed purchases and received and processed cash or credit payment.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Participated in team meetings and training sessions.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves with merchandise according to company standards.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed transactions in an efficient manner while providing excellent customer service.
Education
High School Diploma -
Alexandria City High School
3330 King St, Alexandria, VA 2230206-2024
Skills
- Transaction processing
- Inventory audits
- Fitting room maintenance
- Returns and exchanges
- Cross-selling techniques
- Stock replenishment
- Customer needs assessment
- Customer assistance
- Time management
- Shelf stocking
- Price tagging
- Teamwork
- Cash handling
- Data entry
Languages
English
Professional
Persian
Full Professional
Timeline
Retail Sales Associate
Burlington Stores, Inc.
07.2022 - Current
High School Diploma -
Alexandria City High School
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