Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Generic
Saidy Bautista

Saidy Bautista

Plainfield,NJ

Summary

Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Human Resources Assistant

C & K Plastics, Inc.
Metuchen, NJ
06.2021 - 07.2023
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Answered questions regarding salaries, benefits and other pertinent information.
  • Processed paperwork associated with personnel transactions such as promotions or terminations.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Supported recruitment with resume screening, interview scheduling and candidate job offers.
  • Searched employee files to obtain information for authorized persons and organizations.
  • Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
  • Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
  • Initialized background checks for potential new hires.
  • Monitored timekeeping records for accuracy and completeness.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Processed, verified and maintained personnel-related documentation.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Developed and maintained training materials and benefits packets for new hires.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Guided employees through automated self-service platform for real-time attendance tracking and queries.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Managed employee relations issues including grievances, complaints, and disputes as needed.
  • Explained company personnel policies, benefits and procedures to employees or job applicants.
  • Performed administrative tasks related to payroll processing or benefit administration.
  • Updated employee database with changes in job title, salary information or contact details.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Understood and followed oral and written directions.
  • Assisted in administering employee benefit programs and worker's compensation plans.

Accounting Assistant

C & K Plastics, Inc.
Metuchen, NJ
03.2019 - 05.2021
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Generated monthly financial reports for internal stakeholders and external auditors.
  • Reviewed customer accounts to ensure accuracy of billing information and payment terms.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Coded invoices and other records to maintain organized and accurate records.
  • Prepared and processed payrolls.
  • Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Matched orders with invoices and recorded required information.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Utilized automation system to process payments and invoices to streamline transactions.
  • Assisted with payroll processing by entering employee hours into the system.
  • Received and recorded cash, checks and transfers.
  • Implemented new accounting software systems when needed.
  • Answered questions from customers regarding their billing or payment status.
  • Reconciled or entered report discrepancies found in financial records.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Provided support to upper management with special projects related to finance or accounting processes.
  • Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
  • Researched discrepancies between invoices, purchase orders, packing slips.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.

Receptionist /Customer Service Representative

Alex Drywall Construction
Metuchen, NJ
05.2017 - 03.2019
  • Delivered services to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained strong leadership skills by managing projects from start to finish.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Maintained up-to-date knowledge of product and service changes.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Investigated and resolved accounting, service and delivery concerns.
  • Delivered prompt service to prioritize customer needs.

Education

Bachelor of Business Administration -

Middlesex County College
Edison, NJ
05-2022

Skills

  • HR policies
  • Compensation/Payroll
  • Invoicing and collections
  • File and database management
  • Financial Management
  • Mail handling

Languages

English
Professional
Spanish
Professional

Timeline

Human Resources Assistant

C & K Plastics, Inc.
06.2021 - 07.2023

Accounting Assistant

C & K Plastics, Inc.
03.2019 - 05.2021

Receptionist /Customer Service Representative

Alex Drywall Construction
05.2017 - 03.2019

Bachelor of Business Administration -

Middlesex County College

References

References available upon request.

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Saidy Bautista