Saif Azad
Queens,NY
Summary
Seeking a position as a Computer Systems Manager where I can contribute to the development of new technologies. I have more than 10 years of experience as a Computer Specialist on multiple complex projects for example Digital Kiosks and Dashboards Project, PACIS Phase 1 upgrade, OMNI, Customer Wi-Fi, Customer Information System Screens, Help Point, Kronos Project, Cyber Security Project, Enterprise Asset Management (EAM), Remedy, Spear, Cyber Audit, Network and Security Projects.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Computer Specialist Level IV
MTA New York City Transit Authority
08.2022 - Current
- Collected and reviewed project stakeholder requirements with help of meetings, walkthrough and interviews, produced business requirements documentation and created mock-ups.
- Worked with internal and external vendors facilitating pilot projects, preparing, or reviewing technical or business documents, estimating levels-of-effort, and other tasks.
- Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
- Managed the implementation of interactive 2700 digital media kiosks and digital information screens throughout the New York City Subway system
- Managing PACIS Phase 1 project for hardware, and software upgrade includes PACIS application, workstation, micstation, server, DSP and controller
- Upgrading PACIS and Solari equipments from Enterprise to Sonet network and changing NTP and DNS from IT to OT for OT devices
- Planned and oversaw configuration changes for security infrastructure platforms.
- Delivered network system upgrade on time, under budget and with minimal service interruption.
- Provided consultation and technical services on all aspects of information security.
- Worked with business partners to balance requirements, security and risk reduction.
Computer Specialist Level III
MTA New York City Transit Authority
06.2020 - 07.2022
- Responsible for programming cyber keys, locks and authorizer for CCS group
- Performed risk and vulnerability assessments and provided results and recommendations to senior management.
- Supervises project team in installing, configuring, and maintaining wireless routers, and radio
- Developed, implemented and documented security programs and policies and monitored compliance across departments.
- Validated and verified system security requirements definitions and analyzed system security designs.
- Managed project team in implementing SNMP on various networking devices such as switches, operation systems running on windows and Linux, and modems allowing entire network to be managed in solar winds monitoring system
- Supervises project team in installing and maintaining Solari CPU in Linux
- Worked on Agile Methodology Scrum process and deliver product on time.
- Managed project team in implementing change management and upgrade during maintenance phase of SDLC (Software Development Life Cycles)
- Capture data using Wireshark to troubleshoot network issues
- Supervises project team in installing, configuring and maintaining wireless radio for Help Point wireless project Planning for future requirements, speed, bandwidth, wiring, installation and maintenance support.
- Implement new technology wireless and wired systems, select architecture, hardware, software and interoperability.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Computer Specialist Level II
MTA New York City Transit Authority
03.2014 - 05.2020
- Conducted full life cycle software development from planning to deployment and maintenance.
- Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
- Managed relationships with third-party intrusion detection system providers.
- Recommend improvements in security systems and procedures.
- Performed risk analyses to identify appropriate security countermeasures.
- Monitored use of data files and regulated access to protect secure information.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Scheduled ongoing performance quality assurance checks for software applications and automated performance test scripts.
- Engineered cross-platform software and exported system performance data.
- Implemented and maintained system software and hardware essential in prevention of cyber security attacks on both corporate individuals and company.
- Enhanced existing company information security policies, standards, and processed
- Discussed cyber security issues with management and assisted in drafting and editing of information security policies, standards, and processes.
- Reported and reviewed findings from incident investigations, facilities inspections, and environmental testing.
- Maintained and applied knowledge of current policies, regulations, and industrial processes.
- Responsible for supervising and leading construction of communications facilities
- Implemented and maintained system software and hardware essential in prevention of cyber security attacks on both corporate individuals and company.
- Discussed cyber security issues with management and assisted in drafting and editing of information security policies, standards, and processes.
- Reported and reviewed findings from incident investigations, facilities inspections, and environmental testing. Maintained and applied knowledge of current policies, regulations, and industrial processes.
- Recommended enhancements and updates to system software based on performance data and user feedback.
- Engaged with user experience designers crafting clean interfaces with simple, intuitive interactions and functions for software package.
- Created best practice communications to educate staff against known threats and potential vectors of attack.
Computer Specialist Level I
MTA New York City Transit Authority
12.2012 - 02.2014
- Analyzed Requirements and Performed Testability Assessment to ensure all primary requirements are testable.
- Performed Risk Analysis to measure risk level and severity level on critical features.
- Worked on Agile Methodology Scrum process and deliver product on time.
- Designed and Developed Page Object Model Test Framework.
- Engineered cross-platform software and exported system performance data.
- Integrated scanning component to work with server system.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Managed and documented network systems and operational procedures.
- Worked with outside vendors and teams to develop voice and data wiring infrastructure.
- Completed daily preventive maintenance on hardware and software systems.
Software Engineer
Siemens
06.2010 - 04.2012
- Serve on a complex project as a major contributor of designing, developing,deploying, maintaining and enhancing web applications and windows applications using ASP.Net, ADO.NET, and C#
- Work as a major contributor on a complex project to develop new procedures for requirements gathering, analysis and documentation to strengthen quality and functionality of web and desktop applications
- Serve on a complex project as a major contributor of creating, debugging and compiling C programs and modules for client server applications
- Work on a complex project as a major contributor of implementing change management and support of Software Development Life Cycles (SDLC)
- Organized reports of weekly status meetings and maintained them
- Documented technical specifications and project testing methods for future reference.
- Recommended enhancements and updates to system software based on performance data and user feedback.
- Developed web applications using variety of engineering languages.
- Coordinated with project managers to meet development timelines and plan testing.
Education
Master of Science - Management Information Systems
The City College of New York
New York, NY05.2015
Bachelor of Engineering - Electrical Engineering
The City College of New York
New York, NY06.2011
Skills
- Java, Python, C, JavaScript, HTML, XML, CSS, PowerShell, JUnit, TestNG, PERL
- Oracle SQL, PL/SQL, SQL Service and BI Publisher, MongoDB, Oracle, Spear, Remedy, Git, Jira
- Cisco switch, Etherwan switch, wireless router, wireless radio and power switch
- Stakeholder Relations, Tableau, PowerBI, Spear, Remedy, EAM
- Incident Response Management, Operation and Information Security, Technical Presentations
- Preventive Maintenance, Virtualization Technologies, IT Service Management, Scripting Languages, Project Management Abilities
Certification
- Certified in Cyber Security (CC) Date: August 25, 2023
- Certified Entry-Level Python Programmer Date: February 6, 2024
Accomplishments
- Phi Eta Sigma National Honor Society, HKN- National Electrical and Computer Engineering Honor Society ,Tau Beta Pi Honor Society, Golden Key International Honor Society
Timeline
Computer Specialist Level IV
MTA New York City Transit Authority
08.2022 - Current
Computer Specialist Level III
MTA New York City Transit Authority
06.2020 - 07.2022
Computer Specialist Level II
MTA New York City Transit Authority
03.2014 - 05.2020
Computer Specialist Level I
MTA New York City Transit Authority
12.2012 - 02.2014
Software Engineer
Siemens
06.2010 - 04.2012
Master of Science - Management Information Systems
The City College of New York
Bachelor of Engineering - Electrical Engineering
The City College of New York
- Certified in Cyber Security (CC) Date: August 25, 2023
- Certified Entry-Level Python Programmer Date: February 6, 2024
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