Summary
Overview
Work History
Education
Skills
Professional References
Languages
Timeline
SalesAssociate

Saige Alexander

Tobyhanna

Summary

Experienced sales professional with a strong track record in retail, consistently achieving high levels of customer satisfaction and retention. Emphasis on teamwork and adaptability to meet goals in fast-paced environments. Skilled in communication, problem-solving, time management, and maintaining cleanliness and order. Proficient in utilizing cleaning tools and techniques to uphold hygiene standards, with knowledge of safety procedures and efficient cleaning practices.

Overview

11
11
years of professional experience

Work History

Sales Associate

Marshalls Department Store
11.2023 - 03.2025
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Sales Associate

Walgreens
04.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Janitor

Commercial Cleaning
05.2020 - 07.2021
  • (temporary position)
  • Cleaned second floor of commercial building for an independent contractor.
  • Maintained clean and comfortable environments in commercial building by vacuuming, cleaning windows, mopping and dusting.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Events Usher

Hult Center for the Arts
05.2019 - 03.2020
  • Assisted patrons with questions or concerns, ticket taking, and other miscellaneous duties.
  • Collaborated with security personnel to ensure the safety and well-being of all guests during events.
  • Facilitated efficient crowd control measures, maintaining orderly movement of guests within the venue.
  • Maintained clean and organized seating areas to provide a pleasant environment for event attendees.
  • Participated in pre-event briefings, staying informed about specific event requirements and expectations.
  • Enhanced guest experience by efficiently directing attendees to their designated seats.
  • Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
  • Developed strong communication skills through regular interaction with attendees, colleagues, and management staff at events.
  • Resolved conflicts among guests professionally, promoting a positive atmosphere at events.
  • Upheld high standards of professionalism while interacting with diverse groups of people at various events.

Homecare Worker

Department of Human Services
12.2018 - 07.2019
  • Established trusting relationships with clients and their families through regular communication and empathetic listening skills.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
  • Remained alert to problems or health issues of clients and competently responded.

Chiropractic Assistant

Clearwater Clinic
10.2016 - 09.2017
  • Deep-tissue muscle work, trigger point therapy, ultrasound/stim therapy, Gua Sha/skin brushing, and skin rolling.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Responsible for taking patient's blood pressure and recording notes.
  • Participated in ongoing training and education on anatomy.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Sales Associate

Sherwin Williams Paint Store
05.2016 - 10.2016
  • Greeted and assisted customers with purchase options in-person and by phone.
  • Handled sales transactions using a variety of in-house computer systems, and mixed and prepared paint.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about paint, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Janitorial

Harper's Model Home Services
06.2015 - 02.2016
  • Worked and cooperated with sales representatives.
  • Assisted with the implementation of new janitorial procedures as needed, ensuring smooth transitions and minimal disruption to daily operations.
  • Collaborated with janitorial staff, ensuring timely completion of cleaning tasks for optimal facility conditions.
  • Increased efficiency by properly organizing janitorial supplies and equipment, ensuring easy access when needed.
  • Maintained a clean and safe environment by performing daily janitorial tasks such as dusting, sweeping, mopping, and sanitizing surfaces, both indoor and outdoor.

Events Usher

City of Sacramento
09.2014 - 02.2016
  • Warmly welcomed patrons and escorted them to their seats.
  • Occasionally assigned to crowd control, using tact when dealing with the public.
  • Various other customer service and organizational duties.

Education

GED -

Folsom Cordova Adult Education
Sacramento, CA
07-2012

Skills

  • Outstanding interpersonal communication
  • Attention to detail
  • Professional demeanor
  • Honest
  • Safety conscious
  • Conflict resolution
  • Hardworking
  • Adaptable
  • Teamwork and collaboration
  • Reliable and punctual
  • POS system operation

Professional References

  • Marshalls Store, (575) 522-6965, 3050 E Lohman Ave, Las Cruces, NM 88011
  • Laurie Striano, Independent Contractor, Eugene, OR, (541) 285-8678, lauries564@gmail.com
  • Louise Thomas-Vails, Security Manager, Front of House, Hult Center for the Performing Arts, 1 Eugene Center, Eugene, OR, 97401, (541) 682-5307, LThomas@eugene-or.gov


Languages

Chinese (Mandarin)
Elementary

Timeline

Sales Associate

Marshalls Department Store
11.2023 - 03.2025

Sales Associate

Walgreens
04.2022 - 10.2022

Janitor

Commercial Cleaning
05.2020 - 07.2021

Events Usher

Hult Center for the Arts
05.2019 - 03.2020

Homecare Worker

Department of Human Services
12.2018 - 07.2019

Chiropractic Assistant

Clearwater Clinic
10.2016 - 09.2017

Sales Associate

Sherwin Williams Paint Store
05.2016 - 10.2016

Janitorial

Harper's Model Home Services
06.2015 - 02.2016

Events Usher

City of Sacramento
09.2014 - 02.2016

GED -

Folsom Cordova Adult Education

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