Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saige Castillo

MESA,AZ

Summary

Adept at fostering community engagement and enhancing patient care, I leveraged skills in data entry and team collaboration during my tenure at Southwest Behavioral & Health Services. Demonstrated creativity in organizing events and a commitment to healthcare ethics, significantly impacting community outreach and patient satisfaction. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Student Volunteer

Southwest Behavioral & Health Services
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
  • Completed research, compiled data, and assisted in timely reporting.
  • Enhanced community outreach by organizing and participating in various volunteer events.
  • Coordinated and managed volunteer activities for community service projects.

Volunteer

Hospice of the West
  • Provided emotional support for patients and their families during difficult times in illness or recovery processes.
  • Maintained patient confidentiality and privacy by strictly adhering to HIPAA regulations and hospital policies.
  • Improved patient satisfaction by assisting with daily living activities, such as bathing, dressing, and feeding.
  • Facilitated smooth patient transitions between units by efficiently transferring patients using proper lifting techniques and equipment.
  • Displayed a strong work ethic, consistently arriving on time for shifts and remaining flexible with scheduling to meet the needs of the hospital or care facility.
  • Educated patients about their medications, treatment plans, and self-care strategies under the guidance of healthcare professionals.
  • Ensured accurate record-keeping by diligently updating patient charts with relevant information on care provided.

Voluntary Assistant

EverNorth Care Group
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Improved patient outcomes by closely monitoring for signs of distress or complications and promptly alerting nursing staff.
  • Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.

Server

Fat Willy's Family Sports Grill
08.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Improved dining experience by providing prompt, attentive service to guests.

Host

Fat Willy's Family Sports Grill
08.2020 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Expo Runner

Fat Willy's Family Sports Grill
08.2020 - Current
  • Promoted waste reduction initiatives within the kitchen, repurposing or properly disposing of unused ingredients.
  • Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
  • Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
  • Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.
  • Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
  • Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
  • Communicated food orders to chefs to execute priorities and special requests.
  • Mastered knowledge of menu offerings, providing accurate information to servers as needed.

Education

Ph.D. - Psychology

Arizona State University
Tempe, AZ
05-2034

Bachelor of Science - Psychology

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2028

Associate of Arts - Psychology

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05-2025

High School Diploma -

Desert Ridge Highschool
Mesa, AZ
05-2023

Skills

  • Community Service
  • Team Collaboration
  • Creativity and Innovation
  • Social interaction
  • Complex Problem-Solving
  • Data Entry
  • Healthcare ethics
  • Confidentiality
  • Clinical skills
  • Positive Attitude
  • Fast Learner
  • Active Learning

Certification

  • Board-Certified Psychiatrist by the Board of Neurology and Psychiatry
  • Certified Clinical Mental Health Counselor (CCMHC) - National Board for Certified Counselors.
  • Forensic Psychiatry Certification - American Board of Psychiatry and Neurology (ABPN).
  • Clinical Neurophysiology Certification - American Board of Psychiatry and Neurology (ABPN).
  • Doctor of Medicine (MD) - Accredited Medical Schools.

Timeline

Server

Fat Willy's Family Sports Grill
08.2021 - Current

Host

Fat Willy's Family Sports Grill
08.2020 - Current

Expo Runner

Fat Willy's Family Sports Grill
08.2020 - Current

Student Volunteer

Southwest Behavioral & Health Services

Volunteer

Hospice of the West

Voluntary Assistant

EverNorth Care Group

Ph.D. - Psychology

Arizona State University

Bachelor of Science - Psychology

Maricopa Community Colleges, South Mountain Community College

Associate of Arts - Psychology

Maricopa Community Colleges, Mesa Community College

High School Diploma -

Desert Ridge Highschool

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