Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saige Dean Jr.

Bronx,New York

Summary

Developed strong customer service and interpersonal skills in fast-paced retail environment. Demonstrates ability in handling transactions and maintaining stock levels accurately. Seeking to transition into new field where these skills can drive positive outcomes.

Overview

1
1
Certification

Work History

Retail Sales Associate

H&M
04 2019 - 10 2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered questions about store policies and addressed customer concerns.

Production Worker

Labor solutions
01 2020 - 01 2021
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Packaged and labeled products using automated equipment.
  • Enhanced product quality with thorough visual inspections and adherence to company standards.
  • Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
  • Assisted in training new employees, ensuring they quickly became proficient in line tasks.

Crew Member

Eiffel Waffle
02 2020 - 03 2022
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared various amount of bubble waffle desserts with ice cream
  • Served different flavors of ice cream while creating masterpiece with toppings,fuit,and whip cream

Crew Member

Portillos Restaurant
03 2020 - 11 2022
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Team Member

Mcdonald
05 2022 - 03 2023
  • Prepare food according to Mcdonalds standards
  • Be friendly and sensitive to customers needs
  • Ensure the restaurant is clean and well-stocked
  • Prepare food orders accurately amd follow food safety guidelines1


Team Member

City Bird Tenders
08 2023 - 09 2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Used the P.O.S. system correctly and effiently
  • Made a variety of tenders and sandwhiches based off City Bird Tender's menu.

Warehouse Packer

Swipe jobs
09 2023 - 10 2024
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Restocked products and rotated items according to standard procedures.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
  • Actively participated in ongoing training sessions offered by the company to enhance skills and knowledge base.

Warehouse Sanitation Worker

Swipe jobs
10 2024 - 01 2025
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
  • Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
  • Completed daily logs detailing sanitation activities performed, issues encountered, or feedback received from the public.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Exceeded performance metrics for efficiency in completing assigned routes or work orders within specified timeframes.
  • Supported health initiatives by sanitizing high-traffic areas.
  • Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Facilitated disposal of hazardous materials, following stringent guidelines to prevent contamination.
  • Promoted public health, executing disinfection procedures in response to health alerts.

Education

Diploma - Diploma

Innovations high school
06.2019

Skills

  • Communication Skills
  • Customer Service Skills
  • Sales and Marketing Skills
  • Multi-tasking Skills
  • Product Knowledge
  • Leadership Skills
  • Cash Handling
  • Cash register operation
  • Problem-Solving
  • Teamwork and Collaboration
  • Critical Thinking
  • Dependable and Responsible

Certification

  • Food handler license

Timeline

Retail Sales Associate

H&M
04 2019 - 10 2020

Production Worker

Labor solutions
01 2020 - 01 2021

Crew Member

Eiffel Waffle
02 2020 - 03 2022

Crew Member

Portillos Restaurant
03 2020 - 11 2022

Team Member

Mcdonald
05 2022 - 03 2023

Team Member

City Bird Tenders
08 2023 - 09 2024

Warehouse Packer

Swipe jobs
09 2023 - 10 2024

Warehouse Sanitation Worker

Swipe jobs
10 2024 - 01 2025

Diploma - Diploma

Innovations high school

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