Saige Jones
Kansas City,MO
Summary
Results-driven communications graduate with extensive experience in customer-facing roles, adept at building strong relationships, solving complex challenges, and managing time effectively in dynamic environments. Proven success in driving customer satisfaction and fostering long-term loyalty. Skilled in sales, negotiation, and team collaboration, with a strong focus on meeting business objectives.
Overview
5
5
years of professional experience
Work History
Sales Coordinator
SFA
Kansas City, MO
04.2025 - Current
- Monitored inventory levels and lead times, coordinating with the procurement and logistics teams to ensure timely product delivery and minimize delays.
- Maintained and updated customer records, quotations, and orders using CRM and ERP systems, improving data accuracy and communication between departments.
- Updated shipment tracking details, responded promptly to customer emails and phone calls regarding product specifications, order status, and purchase information to ensure clear and efficient communication.
Inside Sales Representative
Strategic Value Media
Overland Park, KS
09.2024 - 01.2025
- Prospected and pursued new leads through calls and social media, developing targeted marketing strategies to enhance engagement.
- Managed and optimized sales pipelines to meet and exceed company targets.
- Thrived in a fast-paced environment, consistently meeting deadlines and maintaining high client satisfaction rates.
Preschool Teacher
The Goddard School for Early Childhood Development
Kansas City, MO
06.2022 - 09.2024
- Designed and implemented engaging educational activities to promote early childhood.
- Built strong relationships with parents and staff, demonstrating excellent interpersonal and communication skills.
- Adapted to diverse learning styles and maintained a positive, nurturing environment.
Restaurant Server
Corner Cafe Restaurant
Kansas City, MO
02.2020 - 11.2022
- Provided exceptional customer service, leading to increased customer retention and repeat patronage.
- Thrived under pressure during peak hours, multitasking effectively in a dynamic environment.
- Leveraged consultative sales techniques to upsell menu items and enhance guest experiences.
Internship Student
Luke Therapy Services LLC
Maryville, MO
12.2020 - 05.2022
- Maintained and managed detailed client records with a high degree of accuracy and confidentiality.
- Collaborated with a multidisciplinary team, enhancing communication and teamwork skills.
- Gained hands-on experience in administrative support and client interaction.
Education
Bachelor of Science - Communications
Northwest Missouri State University
Maryville, Mo05.2022
Skills
- Sales
- Negotiation
- Customer Relationship Management (CRM)
- Time Management
- Problem solving
- Organization
- Team Collaboration
- Communication
- Adaptability
Timeline
Sales Coordinator
SFA
04.2025 - Current
Inside Sales Representative
Strategic Value Media
09.2024 - 01.2025
Preschool Teacher
The Goddard School for Early Childhood Development
06.2022 - 09.2024
Internship Student
Luke Therapy Services LLC
12.2020 - 05.2022
Restaurant Server
Corner Cafe Restaurant
02.2020 - 11.2022
Bachelor of Science - Communications
Northwest Missouri State University
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