Saige May
Norfolk,VA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Cashier
Taco Bell
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Server
Big Kahuna’s Water Park
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Amusement Park Employee
Urban Air Adventure Park
05.2022 - 08.2023
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Education
Bachelor of Science - Pre- Nursing
Norfolk State University
Norfolk, VA05-2028
High School Diploma -
Winslow Township High School
06-2023
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash register systems
- POS system operations
- Guest inquiries
Additional Information
- 11/12/24 resume
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Documenting and sharing travel experiences
- Food Tourism
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Music
- Volunteering with youth sports programs as a coach
- Playing Sports
- Youth mentor, providing guidance and support to empower the next generation of leaders
Timeline
Server
Big Kahuna’s Water Park
06.2024 - Current
Amusement Park Employee
Urban Air Adventure Park
05.2022 - 08.2023
Cashier
Taco Bell
Bachelor of Science - Pre- Nursing
Norfolk State University
High School Diploma -
Winslow Township High School
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