Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
8
8
years of professional experience
Work History
CEO
Burly Brothers Country Butchery
04.2022 - Current
Achieved company growth by implementing strategic plans and streamlining operations.
Expanded market share through successful acquisitions and mergers.
Developed a high-performance executive team for improved productivity and efficiency.
Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Established foundational processes for business operations.
Managed financial, operational and human resources to optimize business performance.
Medical Office Manager
United Memorial Medical Center
03.2018 - 04.2019
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
Cosmetologist
Supercuts
05.2016 - 02.2018
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
NYS Cosmetology License -
Empire Beauty School
Rochester, NY
05.2016
Associate of Science -
Genesee Community College
Batavia, NY
12.2015
High School Diploma -
Alexander Central School
Alexander, NY
06.2014
Skills
Effective Decision Making
Operational Excellence
Customer Focus
Strategic Visioning
Organizational Leadership
Operations Management
Operational Oversight
Human Resources Management
Relationship and Team Building
Leadership and People Development
Planning and coordination
Analytical and Critical Thinker
Timeline
CEO
Burly Brothers Country Butchery
04.2022 - Current
Medical Office Manager
United Memorial Medical Center
03.2018 - 04.2019
Cosmetologist
Supercuts
05.2016 - 02.2018
NYS Cosmetology License -
Empire Beauty School
Associate of Science -
Genesee Community College
High School Diploma -
Alexander Central School
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