Sai Geethika Malneni
Masters In Cybersecurity And Information Assurance
Overland Park,KS
Summary
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Application Support Analyst
Cognizant Technologies Solutions
Hyderabad, Telangana
03.2021 - 07.2022
Technologies: SQL, Java, Python, MS Excel.
Responsibilities:
● Handled multiple applications like SQL LIMS,NTO GLIMS, GXUS Labware LIMS, CGT EU.
● Excellent knowledge on handling exceptional P2 incidents.
● Creation of KBA articles in Service Now.
● Creation and execution of IQ,QQ and PQ using HPALM/Proton(ALM tool).
●Excellent knowledge on configuring/installation of printers in the Application.
● Gained expertise in ServiceNow.(Incident,Service Request,Problem Record)
● Collaborated with business unit to identify and prioritize problems.
● Ability to prioritize and manage multiple applications, tasks.
Education
Bachelor of Science - Computer Science
Aditya Degree College
Visakhapatnam 03.2017 - 10.2020
Master of Science - Cybersecurity And Information Assurance
University of Central Missouri
Warrensburg, MO 08.2022 - Current
Skills
Maintenance and troubleshooting
Application support
Technical Analysis
User training
Timeline
Master of Science - Cybersecurity And Information Assurance
University of Central Missouri
08.2022 - Current
Application Support Analyst
Cognizant Technologies Solutions
03.2021 - 07.2022
Bachelor of Science - Computer Science
Aditya Degree College
03.2017 - 10.2020