Saige (Kamden) Lovett
Bellevue,NE
Overview
3
3
years of professional experience
Work History
Crew Member
Canes Chicken Fingers
08.2024 - Current
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Head Hostess
The Special Restaurant
05.2022 - 08.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Promoted business loyalty by fostering positive customer relationships.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
- Opened and closed seating sections according to volume of guests.
- Advised customers about special offerings and menu items to help drive sales.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Busser
Outback Steakhouse
03.2023 - 08.2023
- Assisted with bussing tables and cleaning up spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reset and cleaned tables quickly to prepare for new customers.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Monitored dining room inventory and replenished as necessary.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Education
Bellevue East High School
Bellevue, NESkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Drive-thru operations
- Leadership qualities
- Verbal and written communication
- Food preparation
Accomplishments
I am in marching band and I am 2nd year leadership member, and a very involved member of society.
Timeline
Crew Member
Canes Chicken Fingers
08.2024 - Current
Busser
Outback Steakhouse
03.2023 - 08.2023
Head Hostess
The Special Restaurant
05.2022 - 08.2024
Bellevue East High School
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