SAIHLY RODRIGUEZ
San Jose,CA
Summary
Hardworking leader focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
18
18
years of professional experience
Work History
Beverage Supervisor
Levy Restaurants
05.2024 - Current
- Organized department functions and workflow for maximum efficiency.
- Led pre-shift huddles with staff to start teams on right foot to expertly handle guests' beverage needs.
- Kept team operating according to high standards of cleanliness and sanitation, protecting staff and guests from unnecessary risks.
Sales Associate
Athleta
06.2019 - Current
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Restocked front lanes and displays, following established merchandising procedures and standards
- Provided accurate information to help customers quickly navigate store and acquire items for purchase
Warehouse Lead
Designer Shoe Warehouse
07.2019 - 05.2020
- Planned long-range warehousing needs based on sales forecasts and input from management
- Coordinated thorough training for associates to cover proper work methods, safe practices, and equipment operating procedures
- Collaborated with senior management to develop continuous improvement methodology in key areas of service, profit, and growth
- Used critical thinking skills to find solutions to complex problems and escalated serious concerns to general management
- Held team accountable and coached through problems to address performance issues
- Established skilled staff and managed performance to deliver consistent results
- Communicated information and updates via regular meetings and one-on-one support to continuously improve warehouse operations
- Led with positive approach and dedication to associate mentorship and customer satisfaction
Stock Supervisor
Gap
09.2009 - 07.2019
- Coordinated loading and unloading of multiple trailers per week
- Reviewed completed work, assessing against work standards and project specifications
- Inventoried and organized supplies to determine ordering needs
- Checked team activities regularly to monitor performance and safety
- Completed operational tasks and visual merchandising by following processes and specified timelines
- Kept inventory secure, organized, and accessible for team needs
Server
Stanford Dining
05.2007 - 02.2009
- Uphold high sanitation and safety standards while delivering and serving food
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Used POS system to accurately input orders and process payments
- Performed side work duties, such as cleaning and dishwasher work
Education
GED -
Metropolitan Adult Education
San Jose, CASkills
- Customer service
- Inventory tracking
- Payment processing
- Cleaning techniques
- Merchandise display
- Restock shelves
- Serve customers
- Merchandising
- Prioritization
- Planning
- Training
- Teamwork
- Analytical thinking
- Verbal communication
Timeline
Beverage Supervisor
Levy Restaurants
05.2024 - Current
Warehouse Lead
Designer Shoe Warehouse
07.2019 - 05.2020
Sales Associate
Athleta
06.2019 - Current
Stock Supervisor
Gap
09.2009 - 07.2019
Server
Stanford Dining
05.2007 - 02.2009
GED -
Metropolitan Adult Education
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