Timeline
Summary
Education
Overview
Work History
Skills
Work Availability
Work Preference
Quote
Languages
Websites
Software
Interests
AdministrativeAssistant
Sai Phillips

Sai Phillips

Trust & Safety Content Reviewer
Omaha,NE

Timeline

Fraud Prevention Specialist

Accenture
09.2022 - 08.2025

Marketing Assistant

Goodwill Inc
01.2022 - 09.2022

Marketing Intern

Goodwill Inc
03.2021 - 02.2022

High School Diploma -

Youth Build
02.2021 - 12.2021

Summary

A highly motivated and resourceful individual offering practical experience in Social Media Graphic Design and Trust & Safety Content Review. Proven ability to navigate complex challenges with strong problem-solving skills and a proactive approach to new responsibilities. Demonstrates adaptability, creativity, and a results-oriented mindset, with a commitment to making significant contributions and supporting organizational objectives.

Education

High School Diploma -

Youth Build
Omaha, NE
02.2021 - 12.2021

Overview

1
1
year of post-secondary education
4
4
years of professional experience

Work History

Fraud Prevention Specialist

Accenture
09.2022 - 08.2025
  • Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
  • Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
  • Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
  • Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
  • Validate payment platform transactions meet regulatory requirements. Improve machine classifiers to ensure safety of the platform for all audiences.
  • Review content for intellectual property violations. Assess authenticity of account ownership and optimize algorithms to identify fraudulent accounts.

Marketing Assistant

Goodwill Inc
01.2022 - 09.2022
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Write blog posts, success stories, and other content as needed.

Marketing Intern

Goodwill Inc
03.2021 - 02.2022
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Covered the reception desk for receptionist breaks as needed
  • Learned the fundamentals of branding and of building integrated marketing campaigns.
  • Learned to identify audience segments and their needs, emotions, interests, and activities to ensure that content resonates with the intended audience.
  • Became knowledgeable and adept in social media marketing, platforms, and platform management
  • Worked one-on-one with the director of marketing & public relations to develop copywriting skills and write copy for Goodwill Omaha’s social media, marketing materials, and blog

Skills

  • Cybersecurity awareness
  • Analytical mindset
  • Fraud prevention strategies
  • Critical thinking
  • Time Management
  • Problem Solving
  • Marketing Writing
  • Social Media Communications
  • Graphic Design
  • Media Strategy
  • Article Writing
  • Copywriting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Healthcare benefitsCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsWork from home optionCareer advancementWork-life balance

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Languages

English
Native or Bilingual
German
Limited Working
Japanese
Limited Working

Software

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Adobe Premiere Pro

Adobe Acrobat

Canva

Zoho Social

Hootsuite

Hubspot

Microsoft Excel

Interests

Social Media Digital Marketing

Graphic Design

Creative Writing

Fraud Preventions

Content Review

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