Saiid Omri
San Francisco,California
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
10.2022 - Current
- Demonstrated exceptional customer service skills by greeting and assisting customers in a friendly and professional manner
- Prepared and served a wide range of beverages, including espresso-based drinks, teas, and blended beverages
- Operated various equipment such as espresso machines, blenders, and coffee grinders, ensuring accuracy and efficiency in drink preparation
- Maintained cleanliness and organization of the store, including beverage stations, work areas, and restrooms, adhering to health and safety standards
- Collaborated with team members to achieve daily sales targets and effectively communicate product information and promotions to customers
- Handled cash transactions, operated the cash register accurately, and maintained proper cash handling procedures
- Adapted to fast-paced and high-pressure work environments, prioritizing tasks and delivering quality service during peak periods
- Received positive feedback from customers for friendly and prompt service, resulting in increased customer satisfaction
Swim Teacher
La Petite Balleen
03.2023 - 12.2023
- Conducted swim lessons for individuals and groups, focusing on water safety, stroke technique, and overall swimming skills
- Developed and implemented lesson plans based on students' skill levels and age groups, ensuring a progressive learning experience
- Provided clear and concise instructions to students, demonstrating proper swimming techniques and offering constructive feedback for improvement
- Created a safe and inclusive learning environment by enforcing pool rules, monitoring students' behavior, and responding promptly to any potential safety concerns
- Adapted teaching methods to accommodate different learning styles and abilities, fostering a positive and supportive atmosphere for students
- Assessed students' progress and documented their achievements, providing regular feedback to parents or guardians on their child's swimming development
- Communicated effectively with parents or guardians, addressing any questions or concerns and providing recommendations for continued practice and skill enhancement
- Collaborated with other swim instructors and staff members to coordinate schedules, maintain pool cleanliness, and ensure a smooth operation of swim lessons
Education
City College of San Francisco
GED -
GED
San Bruno, CA06.2022
Skills
- Customer Service
- Quick Learner
- Problem Solver
- Menu Memorization
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Hospitality service expertise
- Team Player
- Active listener
Timeline
Swim Teacher
La Petite Balleen
03.2023 - 12.2023
Barista
Starbucks
10.2022 - Current
City College of San Francisco
GED -
GED