Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Saijon Bell

5317 Leverret Street,MD

Summary

Versatile and results-driven professional with experience spanning technical support at Arlington Public Schools to dynamic roles in retail and warehousing. Excelled in improving product quality and customer retention through complex problem-solving and empathetic communication. Proven track record in heavy lifting and forklift operations, showcasing a blend of hard and soft skills. Achieved significant efficiencies in process and customer service.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Baystate Pool Supplies
06.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Sales Associate

Levis Strauss & Co
09.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Technical Support Intern

Arlington Public Schools, Arlington High School
07.2023 - 08.2023
  • Assisted in the development of user training materials, resulting in increased client confidence and self sufficiency.
  • Collaborated with cross-functional teams to identify, analyze, and resolve software defects, improving overall product quality.
  • Improved team efficiency with thorough documentation of support requests and resolutions in the ticketing system.
  • Boosted customer retention rates through empathetic listening skills and tailored solutions based on individual needs.
  • Gained proficiency in various operating systems, software applications, and hardware devices through rigorous hands-on training sessions.

Server/Host

IHOP
08.2021 - 01.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Special Events Intern

New York Jets
10.2022 - 12.2022
  • Streamlined registration processes for efficient guest check-ins at various events.
  • Assisted in increasing event attendance through targeted marketing strategies and social media promotion.
  • Boosted audience engagement through creative planning of interactive elements within events programming.
  • Supported events execution and venue set up and tear down.

Ride Operator

Six Flags
02.2022 - 07.2022
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.

Education

High School Diploma -

Oxon Hill High School
6701 Leyte Dr, Oxon Hill, MD 20745
05-2022

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Designing
  • Punctual and dependable
  • Forklift operations
  • Complex Problem-solving
  • Deadline adherence

Accomplishments

    Valedictorian Award

    Honor Roll

    Principals Honor Roll

Timeline

Sales Associate

Levis Strauss & Co
09.2024 - 10.2024

Technical Support Intern

Arlington Public Schools, Arlington High School
07.2023 - 08.2023

Warehouse Worker

Baystate Pool Supplies
06.2023 - Current

Special Events Intern

New York Jets
10.2022 - 12.2022

Ride Operator

Six Flags
02.2022 - 07.2022

Server/Host

IHOP
08.2021 - 01.2023

High School Diploma -

Oxon Hill High School

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Saijon Bell