- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Played Professional level cricket
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Sai Kumar Narayanasetti
Albany,NY
Summary
Professional in CRM technology, equipped to drive impactful results and process improvements. Proven track record in designing and deploying CRM systems that optimize customer engagement and operational efficiency. Valued team player, adaptable to evolving project requirements, with skills in coding and system integration.
Overview
3
3
years of professional experience
Work History
Senior CRM Developer
Shaligram Infotech Llp
02.2023 - 04.2023
- Evaluated emerging CRM technologies, recommending strategic updates to maintain a competitive edge.
- Achieved higher lead conversion rates through implementation of targeted email marketing campaigns within the CRM system.
- Conducted comprehensive user training sessions to maximize adoption and utilization of the CRM system.
- Reduced data redundancy by consolidating customer information sources within the CRM platform.
Application Development Associate
Accenture Solutions Pvt Ltd
09.2020 - 11.2022
- Employed working knowledge of C++, Java, CRM and SQL programming languages.
- Led the integration of third-party APIs, expanding application functionality and interoperability with other systems.
- Optimized database queries for improved response times and resource utilization in high-traffic applications.
- Built databases and table structures for web applications.
- Developed API integrations between the CRM platform and third-party tools for enhanced functionality and data sharing capabilities.
- Regularly reviewed user feedback to identify opportunities for further optimization of the CRM platform based on evolving business requirements.
- Collaborated with cross-functional teams, ensuring seamless integration of CRM into existing processes.
Education
Master's in Information Science - Information Management And Technology
SUNY At Albany
Albany, NY12-2025
Bachelor's Degree - Computer Science
Vel Tech University
Chennai05-2020
Intermediate - Maths, Physics, Chemistry
Narayana Junior College
Visakhapatnam05-2016
SSC -
Suresh High School
Parvathipuram05-2014
Skills
- Customer support
- RESTful apis
- Agile methodology
- Business analysis
- CRM integration
- Data migration
- Power platform
- Microsoft dynamics CRM
- Continuous integration
- Customization and configuration
- SQL programming
- Relational database management
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior CRM Developer
Shaligram Infotech Llp
02.2023 - 04.2023
Application Development Associate
Accenture Solutions Pvt Ltd
09.2020 - 11.2022
Master's in Information Science - Information Management And Technology
SUNY At Albany
Bachelor's Degree - Computer Science
Vel Tech University
Intermediate - Maths, Physics, Chemistry
Narayana Junior College
SSC -
Suresh High School
Similar Profiles
Hetanshi PatelHetanshi Patel
Recruitment Executive at Shaligram Infotech LLPRecruitment Executive at Shaligram Infotech LLP
Srijan DasSrijan Das
Dynamics 365 CRM Developer at Shaligram InfotechDynamics 365 CRM Developer at Shaligram Infotech
Pratiksha BhosalePratiksha Bhosale
Associate Software Developer at Kimaya Infotech LLP,katarajAssociate Software Developer at Kimaya Infotech LLP,kataraj