Sailaja Vishnubhotla
Marysville,WA
Summary
An innovative executive with more than 20 years of experience reveling at the intersection of technology and creativity to fuel global product teams and deliver remarkable business results.
● Spearhead the product management team, overseeing the entire product lifecycle from ideation to launch and beyond.
● Develop and execute product OKRs strategy aligned with business goals and market trends, resulting in a 87.1% specialty pharmacy patient satisfaction with delightful experience and exceptional increase in revenue within 2020-2023 fiscal year for Walgreens healthcare business.
● Lead cross-functional teams, including product development, design, marketing, and sales, to ensure seamless product launches and adoption.
● Implement agile product development methodologies, resulting in a 61% reduction in time-to-market for new product releases.
● Identify and prioritize market opportunities through customer research, competitive analysis, and feedback, resulting in key strategic products such as Walgreens Find Care, My Walgreens Health Access and many more successful product launches.
● Collaborate with stakeholders and C-suite executives to align product roadmaps with the overall business strategy.
● Manage product budgets and resources efficiently to achieve optimal results and meet financial targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Product Management
Walgreens Boots Alliance
06.2018 - Current
- Led the product management team in developing and launching several products in Specialty pharmacy services and Healthcare services, resulting in 60.8% customer delight, 79.40% conversions and exceptional revenue growth within the first year of launch.
- Successfully negotiated partnerships with key vendors and strategic partners to enhance product offerings and expand market reach.
- Conducted user testing and market research to gather insights and identify pain points, leading to the implementation of product enhancements and improvements.
- Coordinated with engineering teams to deliver high-quality products on time and within budget.
- Provided mentorship and professional development opportunities to team members, resulting in increased team performance and employee satisfaction.
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
Product Manager
Walgreens Find Care, Boots Health Hub
06.2018 - 05.2020
- Served as “Champion in enhancing Walgreens Find Care healthcare consumer experience”, serving as the strategic thought partner, as well as the owner of the digital product vision and roadmap for that line of business
- Engage and inspire the business leaders and embed the digital product within their business plans by participating in key Business Unit leadership meetings, operating reviews and investment meetings
- Developed product documentation to communicate upcoming features and products to internal teams.
- Set the digital product strategy and make decisions, in partnership with senior business leaders, on overall level of investment and relative priority of epics and features on the roadmap
- Connect the roadmap to specific value drivers that contribute to business unit P&L, e.g
- Opening up a new business revenue stream that supports the patient undergoing dialysis
- Create a shared understanding among business partners of the intended outcome of each product, the cost of running the product and the expected benefit of any enhancements
- Ensure work is directed to the appropriate agile release train for planning, development and deployment Bridge external technology perspective with business needs
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Keep a close pulse on the voice of the customer, identify insights and propose digital solutions to address problems and capitalize on emerging opportunities
- Bring a proactive, consultative perspective and recommendations to business unit leaders with an eye toward how the changing digital landscape may require them to adjust their business models
- Agile Release Train Vision, Strategy and Execution
- Lead the prioritization of epics / features / stories within the backlog of agile release trains, and ensure that product managers are appropriately managing the flow of work
- Ensure product management and release train engineers identify dependencies between teams and ensure consistent, predictable delivery of high quality features and enhancements
- Escalate risks and marshal the necessary resources and support from Engineering, Architecture, Design, Scrum Masters in order to resolve roadblocks in a timely manner
- Engage business partners to manage tradeoffs within planned capacity and decide when to augment capacity above the scrum team / release train’s baseline
- Support Agile transformation while ensuring products deliver business value
Product Owner
Napier Healthcare
01.2016 - 05.2018
- Apple IPAD EMR Apple team Singapore collaborative product which has optimal usability and highest FaceTime for physicians with patients is an R&D AI embedded clinical protocols in patient engagement
- Care Mobility EMR application is accredited with highest appreciation for its usability in HIMSS Singapore 2017
- Targeted exclusively to reduce the redundant content and workflows of regular web based EMR applications
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Key features : Reduced cognitive load for older physician groups, mobile, plug and plug out various work stations, predefined content, tap on movements for easier selections etc
- Starting from ideation to release, developed IOS platform based EMR application for Middle East market in collaboration with Apple Team Singapore
- Align product objectives and key business and financial outcomes to company's vision and strategy
- Worked with designers’ UI/UX teams, engineering teams of IOS to develop customer delightful features via the designated roadmap
- Created wireframes, process flow diagrams, written multiple clinical decision making algorithms
- Constantly explained the features scope and helped teams understand the product key features
- Have written unique use cases and released multiple finest features with greatest usability and predefined content
- Context awareness clinical decision support engine is one of the critical accredited feature
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Wrote comprehensive user manuals for new products and additional technical documentation.
- Constant updates of the product management application with user stories
- Documenting wireframes, flowcharts, case diagrams, process flows for supporting most accurate acceptance of the user stories
- Active member in clinical safety team to review user stories features to meet patient safety guidelines across all product(s)
- Providing meaningful insight and recommends action plans to engineering teams
- Constant information updates to leadership teams on direction for planning, forecasting and managing the product release cycle
Web Services, Product Owner
Napier Healthcare
01.2016 - 05.2018
- Derived the necessity to localize existing Napier HIS to Napier HIS localized version with a strong business value proposition and got to market plans
- Managed the entire product backlog and planned iteration and releases with the scrum master
- Documented several use cases and users stories and Identified various integration requirements and updated the backlog with process flows, workflows and scenarios
- Updated all integrations and geography specific workflows in the product
- Upgraded legacy modules ( LIS, RIS, EMR etc.) to latest geography specific standard workflows
- Worked with UI and UX teams to bring latest HTML and Angular screens into the product based for healthy user experience
- Working with technical writing teams to update help files, release notes and user guide of the product
- Demonstrated the product to various sales team within the organization and to multiple customers in Turkey
- Hands on experience in Agile Scrum Methodology
- Medical Content preparation for different physician-patient encounters forms
- Creating business rules for creating predefined BI reports and dashboards through HIS product
- Creation of Clinical Workflows or validating any legacy non evidence based workflows
- Good Knowledge on Global healthcare sector.
- Owned and prioritized product backlog.
Product Owner
GE HCIT
04.2010 - 12.2016
- Working closely with product owners and business stakeholders to orient product backlog to organization goals and vision
- Played a crucial role in prioritizing product backlog through JIRA
- Analyzing backlog scope and prioritizing user stories from the top of the product backlog and groom product design and solution architecture teams on key features
- Key product manager for clinical decision making engine and OBAMACARE stage 1 and 2 certification process. GE Centricity EMR scaled to certified OBAMACARE stage 1 & 2
- Written user stories with detailed acceptance criteria, process flows and content to upgrade legacy clinical workflows to latest evidence based clinical workflows
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Worked as Clinical Risk Review member, addressing and escalating GE Centricity Patient Safety issues
- Approving Test Matrix (Test case and bug matrix) and also the traceability Matrix
Product Manager
Morehouse Choice ACO
04.2010 - 12.2016
- Morehouse Choice ACO leveraged GE predictive analytical platform to optimal care coordination and their centers population health risk management with optimal patient/member experience
- The main focus was to prioritize product scope for population health risk management dashboards out of an enterprise data warehouse(EDW)
- The EDW houses clinical data, claims data and attribution data with an objective to get a unified view of risk based population cohorts from disparate systems
- The dashboards provide users with trends on the expenditures, patient health, insights, member turnover
- Provide insights to the care coordination teams as well as provide the board with key value based care insights
- Environment : Hadoop, ETL, Tableau
Product Manager
Cecilia Healthcare, Cecilia Healthcare Services Pvt. Ltd
07.2007 - 02.2010
- Product Manager for Pfizer disease management and patient outcomes products
- Vision, Strategy, Designing & development of different Disease & Lifestyle Management Products
- Medical content writing and clinical article publication for the company portal
- Involved in continuous development of customized healthcare programs from ideation to delivery
Subject Matter Expert
Sailaja Vishnubhotla
11.2005 - 05.2007
- Description : EMRI is a pioneer in emergency management system in India
- EMRI handles medical, police and fire emergencies through the “1-0-8 Emergency service"
- This is a free service delivered through state- of -art emergency call response centers and has over 1800 ambulances across Andhra Pradesh, Gujarat, Uttarakhand, Goa, Chennai, Rajasthan, Karnataka, Assam and Meghalaya
- Responsibilities: Worked with the technology team of CCT, GLS, GPS / AVLT and mobile communication application software for sense, reach and care team as the base for patient tracking methodology
- Designing of Electronic Health Records for precise emergency encounters
- Regular interaction with the technology team for better methods of automation process
- Closely involved in the operations research team to predict future state of healthcare and disease incidence
- To set best practices in EMS for prevention of emergency
- I hereby declare that the information furnished above is true to the best of my knowledge.
Education
Management (Data Analytics and consumer
University of Washington
2017
Bachelor’s Degree - Lifesciences
NTR University
2005
Skills
- Organizational Leadership
- Researching and Compiling Data
- Cost Savings
- Competitive Analysis
- Cross functional team management & leadership
- Creative problem solving
- Productivity Management
- Adobe Creative Suite
- Partner Relationships
- Sprint Planning
- Product Strategies
- Go-To-Market Strategy
Accomplishments
- Spearhead the product management team, overseeing the entire product lifecycle from ideation to launch and beyond
- Develop and execute product strategies aligned with business goals and market trends, resulting in a [percentage]% increase in revenue within [timeframe]
- Lead cross-functional teams, including product development, design, marketing, and sales, to ensure seamless product launches and adoption
- Implement agile product development methodologies, resulting in a [percentage]% reduction in time-to-market for new product releases
- Identify and prioritize market opportunities through customer research, competitive analysis, and feedback, resulting in key strategic products such as Walgreens Find Care, MyWalgreens Health Access and many more successful product launches
- Collaborate with stakeholders and C-suite executives to align product roadmaps with the overall business strategy
- Manage product budgets and resources efficiently to achieve optimal results and meet financial targets.
Certification
SAFe Certified Product Owner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Director of Product Management
Walgreens Boots Alliance
06.2018 - Current
Product Manager
Walgreens Find Care, Boots Health Hub
06.2018 - 05.2020
Product Owner
Napier Healthcare
01.2016 - 05.2018
Web Services, Product Owner
Napier Healthcare
01.2016 - 05.2018
Product Owner
GE HCIT
04.2010 - 12.2016
Product Manager
Morehouse Choice ACO
04.2010 - 12.2016
Product Manager
Cecilia Healthcare, Cecilia Healthcare Services Pvt. Ltd
07.2007 - 02.2010
Subject Matter Expert
Sailaja Vishnubhotla
11.2005 - 05.2007
Management (Data Analytics and consumer
University of Washington
Bachelor’s Degree - Lifesciences
NTR University
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