Saileshni Lata Dutt
Bellflower,CA
Summary
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
18
18
years of professional experience
Work History
Production Supervisor
Romans uniform & Designs Fiji Limited
06.2017 - 07.2024
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved any conflicts between employees in a professional manner.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Trained new staff on production processes and procedures.
- Investigated customer complaints related to product quality or delivery times.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Shop Manager
Rups Big Bear (Fiji) Ltd
03.2006 - 11.2016
- Oversaw the recruitment, training and development of new staff members.
- Scheduled staff shifts according to business needs.
- Resolved customer complaints promptly and professionally.
- Monitored staff performance and provided feedback and guidance as necessary.
- Conducted regular stock takes to ensure accurate inventory records.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Conducted regular staff meetings to communicate goals and solicit feedback.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Bua Secondary School
11-1996
Skills
- Production target management
- Inventory Management
- Production Management
- Scheduling Coordination
- Manufacturing
- Production and processing
- Supply chain distribution
- Supply Chain Management
- Inventory Oversight
- Staff Management
- Production Planning
- Worker Training
- Operations Management
- Staff Development
- Shift checklists
- Business Management
Timeline
Production Supervisor
Romans uniform & Designs Fiji Limited
06.2017 - 07.2024
Shop Manager
Rups Big Bear (Fiji) Ltd
03.2006 - 11.2016
High School Diploma -
Bua Secondary School
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