Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sailly Gervasi

Sailly Gervasi

Delray Beach

Summary

Organized and reliable professional with experience in customer service, team coordination, and managing daily operations. Skilled at organizing tasks, working with different teams, and ensuring everything runs smoothly. Looking to bring my strong communication and project management skills to a Project Coordinator role in the telecommunications construction field.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner / Consultant

Social Maven LLC
01.2023 - Current
  • Managed several marketing and operations projects, making sure everything stayed on track with deadlines.
  • Helped business owners improve their digital presence and streamline their team processes.
  • Took charge of communications, branding, and scheduling across multiple client campaigns.

Front Desk Coordinator

Inspire Cosmetic Surgery & Med Spa
01.2022 - 01.2024
  • Managed daily scheduling for staff, making sure everything ran efficiently for 10+ daily procedures.
  • Handled patient documentation and intake forms, making sure all information was accurate and compliant.
  • Served as the go-between for clients, staff, and vendors, keeping things running smoothly.

Manager & Social Media Director

The Patent Bow Boutique
10.2021 - 12.2022
  • Led sales strategies and consistently hit revenue targets by creating fun, engaging in-store experiences.
  • Managed the boutique’s social media, increasing online visibility and customer interaction.
  • Directed a team, improving store operations and creating a welcoming atmosphere for customers.
  • Focused on building strong customer relationships to encourage repeat business.

Customer Service & Sales Manager

Venus Med Spa
01.2020 - 01.2022
  • Led day-to-day operations, helping the team hit sales goals and improve customer service.
  • Organized workflows and introduced ways to boost sales through upselling.
  • Focused on customer satisfaction and kept things running smoothly by managing staff effectively.

Salon Manager

Salon Hype
01.2014 - 01.2019
  • Increased sales by connecting with clients and running successful promotions.
  • Managed scheduling, inventory, and daily operations to ensure everything was running smoothly.
  • Created a warm and inviting environment, helping to build long-lasting client relationships.
  • Led a team to deliver top quality service and meet business goals.

Education

Executive Assistant Program - Business/Office Administration

Katharine Gibbs School
Long Island NY

Associate Degree -

Suffolk Community College

200 Hour Certification -

Yoga Certification
NY

Cosmetology -

Long Island Beauty School
NY

Skills

  • Project Scheduling & Coordination
  • Vendor Communication & Logistics
  • Workflow Organization
  • Microsoft Office & Google Workspace
  • Document Control & Record Management
  • CRM & Calendar Tools
  • Customer-Facing Operations
  • Fluent in English Intermediate Spanish

Certification

  • 200-Hour Yoga Certification – NY Institute of Beauty
  • Certified Makeup Artist – Long Island Beauty School

Timeline

Owner / Consultant

Social Maven LLC
01.2023 - Current

Front Desk Coordinator

Inspire Cosmetic Surgery & Med Spa
01.2022 - 01.2024

Manager & Social Media Director

The Patent Bow Boutique
10.2021 - 12.2022

Customer Service & Sales Manager

Venus Med Spa
01.2020 - 01.2022

Salon Manager

Salon Hype
01.2014 - 01.2019

Executive Assistant Program - Business/Office Administration

Katharine Gibbs School

Associate Degree -

Suffolk Community College

200 Hour Certification -

Yoga Certification

Cosmetology -

Long Island Beauty School

Similar Profiles

CREATE PROFILE
Sailly Gervasi