Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Outdoorsman
Timeline
Generic
Sailor Brooks

Sailor Brooks

Bulverde,TX

Summary

Bachelor of Science in Agribusiness from Texas Tech University. Graduated in three years and highly motivated to learn new opportunities. Looking to grow career and expanded skill sets. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Hardworking an mechanically skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics.

Overview

9
9
years of professional experience

Work History

Customer Service Specialist, Server

Texas Roadhouse
08.2019 - Current
  • Provided excellent customer service for our guests in a fast-paced environment
  • Demonstrated knowledge of how a business is run and the importance of building customer relationships.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Entrepreneur

Ebay Enterprise
01.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
  • Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.

Mechanic

Self Employed
01.2015 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
  • Enhanced customer satisfaction by providing timely and efficient motorcycle repairs and maintenance.
  • Increased workshop efficiency by implementing organized systems for managing tools, parts, and equipment.

Line Cook

Bill Millers BBQ
08.2023 - 01.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Landscaping

Texsun Landscaping
08.2017 - 05.2023
  • Design and implement landscaping plans for commercial and residential properties
  • Heavy equipment operator.
  • Performed planting, watering, mulching, and edging of lawns.
  • Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
  • Managed inventory of materials efficiently to ensure availability when required.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Planted flowers, shrubs, trees, landscaping and sod.

Unloader and Packer Loader

UPS
11.2022 - 03.2023
  • Unloaded 18-wheeler and put package on conveyor belt to be sent off to package delivery trucks
  • Loaded packages on delivery truck in numerical order based on area zip code.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Assisted other team members in navigating large loads.

Education

Bachelor of Science in Agribusiness -

Texas Tech University
Lubbock, TX
08.2022

Skills

  • Agribusiness Finance
  • Agribusiness Law
  • Financial Management
  • Entrepreneurship Perspectives
  • Animal Science
  • Commodity Future Trade Analysis
  • Ag Financial Analysis
  • Customer Service
  • Shipping
  • Inventory Management
  • Maintenance and repairs
  • Machine control

Accomplishments

  • FFA Greenhand Degree
  • Texas State Florist's Association Certification
  • Google and Microsoft Office Applications
  • Welding
  • Woodworking
  • Small Engine Repair
  • Auto Repair
  • Heavy Equipment Operator

Outdoorsman

I love to spend time outdoors and take on real problems and see things first person. I'm a very hands on person if I learn a skill it doesn't take long until I master it.

Timeline

Line Cook

Bill Millers BBQ
08.2023 - 01.2024

Unloader and Packer Loader

UPS
11.2022 - 03.2023

Customer Service Specialist, Server

Texas Roadhouse
08.2019 - Current

Landscaping

Texsun Landscaping
08.2017 - 05.2023

Entrepreneur

Ebay Enterprise
01.2017 - Current

Mechanic

Self Employed
01.2015 - Current

Bachelor of Science in Agribusiness -

Texas Tech University
Sailor Brooks