Sailor Fritts

Goodwill

02.2022 - Current

Opened and closed store at proper times.
Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
Maintained a clean and organized work environment for both staff members and customers.
Collaborated with team members to create visually appealing displays throughout the store that attracted customers and boosted sales.
Resolved customer complaints professionally, ensuring their concerns were acknowledged.
Balanced cash registers at end of shift and filled out necessary reports.
Mentored new employees on product features and company procedures to enhance overall team performance.
Assisted store management in achieving sales targets through effective staff training.
Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
Conducted routine audits of store presentation standards, ensuring a safe and clean environment for employees and customers.
Participated in regular team meetings to set goals and identify areas for improvement..
Worked with store manager to create employee schedules.
Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals and daily quotas.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Summary