Sailor Winchester
Liberty,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Pallet Builder
Amazon
08.2023 - Current
- Operated pallet jack to pull orders out of storage areas.
- Implemented innovative solutions in response to specific customer requirements, resulting in higher satisfaction rates.
- Transferred loaded pallets onto delivery or storage areas.
- Adjusted machines to increase productivity for runs.
- Made sure that products were produced on time and are of good quality.
- Unpacked pallet jacks from crates using ergonomic and proper lifting techniques.
- Adapted quickly to changes in workload or priorities, maintaining flexibility within a fast-paced manufacturing environment.
Order Processor
Hallmark Distribution Center
02.2019 - 01.2023
- Managed return requests efficiently, ensuring prompt resolution of issues while maintaining positive customer relations.
- Excellent communication skills, both verbal and written.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Front of House Manager
54th Street Grill & Bar
03.2017 - 02.2019
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Implemented successful marketing campaigns to increase patronage during traditionally slow periods or off-peak hours.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Collaborated with chefs to create seasonal menus and promotional offers.
- Handled reservation system proficiently utilizing guest information in order to enhance their overall dining experience.
Server
Bristol Seafood
03.2010 - 01.2017
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
GED -
Ruskin High School
Kansas City, MO07.2011
High School Diploma -
Ruskin High School
Kansas City, MO07.2011
Skills
- Conveyor System Operation
- Health and Safety Regulations
- OSHA Regulations
- Forklift Operator
- Money Handling
- Professional And Reliable
- Exceptional People Skills
- Flexible Schedule
- Teamwork and Coordination
Timeline
Pallet Builder
Amazon
08.2023 - Current
Order Processor
Hallmark Distribution Center
02.2019 - 01.2023
Front of House Manager
54th Street Grill & Bar
03.2017 - 02.2019
Server
Bristol Seafood
03.2010 - 01.2017
GED -
Ruskin High School
High School Diploma -
Ruskin High School
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