Hi, I’m
Sailor Garcia
FOH Manager
Danville,CA
Summary
Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Performs well under pressure and thrives in fast paced high-volume environments.
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Linen + ClothDanville, CA
Team Assistant
01.2023 - Current
Job overview
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
Hazy BBQDanville, CA
FOH Manager
03.2021 - Current
Job overview
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Rosewood Miramar BeachMontecito, CA
Hostess
09.2021 - 12.2021
Job overview
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Salon 77 WestDanville, CA
Receptionist
09.2020 - 02.2021
Job overview
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
The NestDanville, CA
Sales Associate
07.2017 - 10.2020
Job overview
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
San Ramon Valley High SchoolDanville, CA
High School Diploma
08.2017 - 06.2021
Santa Barbara City CollegeSanta Barbara, CA
No Degree from Business
City College of San FranciscoSan Francisco, CA
No Degree from Fashion Merchandising
Skills
Team Building
Quality Standards
Service prioritization
Strategic planning
Creative merchandising
Relationship building
Goals and performance
Timeline
Team Assistant
Linen + Cloth
01.2023 - Current
Hostess
Rosewood Miramar Beach
09.2021 - 12.2021
FOH Manager
Hazy BBQ
03.2021 - Current
Receptionist
Salon 77 West
09.2020 - 02.2021
San Ramon Valley High School
High School Diploma
08.2017 - 06.2021
Sales Associate
The Nest
07.2017 - 10.2020
Santa Barbara City College
No Degree from Business
City College of San Francisco
No Degree from Fashion Merchandising