Saima Gonsalves
IT Leader
Victoria,MN
Summary
Worked in Healthcare industry focused on automation, IT Infrastructure, contract management, data center optimization, Data analytics and visualization, End User Technology, IT Security, virtualization and Cloud technology, project, and program management for 20 years Currently leading team of project managers and Data Analysts. Licensed professional and certified project management professional. Enrolled in the Executive MBA program at the Carlson School of Management at the University of Minnesota - Twin Cities. Seeking a director role aligning with developed and emerging talents in team leadership and business strategy. Project Management Program Management Team Leadership Vendor Management Contract Negotiation Agile Technical Leader Data Analytics Merger and Acquisitions Continuous Improvement Performance Tracking Risk Mitigation Financial Management Insightful Information Technology Manager with 21 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Manager
FAIRVIEW HEALTH
07.2021 - Current
- Managed 10 plus contractors as , Release Management teams IT PMO operations Data Analytics and Project Managers for Cyber Security, compliance and regulatory.
- Implemented Dashboard for IT PMO providing visibility to KEY KPI significant for leadership to make informed decisions.
- Partnered with Human resource and Strategic partners to bring right talent to organization.
- Collaborated with Leaders across organization to implement and refresh project management methodologies.
- Leading effort to collaborate with business to develop platform that brings visibility to initiatives, for executives and key stakeholders.
- Spearheading financial model for IT PMO portfolio for improved financial tracking.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Supported project management team for optimal performance.
- Reduced operational costs through strategic cost management initiatives.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Led operational team in development, rollout, and management of new product lines.
- Facilitated communication between departmental teams and stakeholders to build consensus.
- Interacted and negotiated with vendors, outsource and contractors to secure products and services.
- Guided organizational technology strategy and roadmaps.
- Assisted in development of long-term strategies to grow department and resources.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
IT Infrastructure Sr. Program Manager
Optum
02.2012 - 07.2021
- Led 50 plus projects and programs in IT security, network services, Infrastructure services, Merger and acquisitions, data center migrations and cloud solutions.
- Implemented access management cloud solution to reducing infrastructure cost by 80%
- Managed Projects for IT infrastructure and data center migration to reduce physical footprint of data center by 75%
- Led Optum through Digital Transformation and development of virtual platform
- Program managed Next Generation of Infrastructure Services
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Adaptable and proficient in learning new concepts quickly and efficiently
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Identified issues, analyzed information and provided solutions to problems
- Cultivated interpersonal skills by building positive relationships with others
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
Project Manager
Thomson Reuters
09.2004 - 01.2009
- Data Center build organization supporting healthcare, Law, Tax and accounting and scientific business unit
- Implemented process that changed project delivery from 20% on time to 98% on time.
- Moderated North American and international initiation, planning, and deployment of Laptop Encryption
- Managed 30-person, $200K, risk management/disaster recovery team for BC Laptop Encryption in 2011
- Collaborated with international teams in Ireland and India to build datacenter infrastructure., for infrastructure initiatives and innovations supporting Xcel Energy account.
- Led 40-person, $7M, - Smart Grid City project team.
- PM project management office suite
- Activities included vendor selection, team of 20-person, $3M, -
- Effectively managed 25-person, $2M, - remittance upgrade project
- A+ Rating for program management from IBM Quality assurance team
- Service Excellence Award from IBM for outstanding leadership.
Education
Master of Business Administration -
CARLSON SCHOOL OF MANAGEMENT - UNIVERSITY OF MINNESOTA
Minneapolis, MN05.2023
Bachelor of Arts - Computer Information System
METROPOLITAN STATE UNIVERSITY
Minneapolis, MN08.2001
Associate of Applied Science - Mathematics And Computer Science
Queensborough Community College of The City University of New York
New York, NY05.1992
Skills
- Operational Efficiency
- Strategy Implementation
- Team Development
- Operational Cost Reductions
- Agile Work Processes
- General Management and Administration
- Constructive Feedback
- Quality Assurance
- Data Governance
- Team Collaboration
- Technology Evaluations
- Status Updates
Accomplishments
- Supervised team of 15 staff members.
- Collaborated with team of 30 plus in the development of Release Management module for Fairview health.
- Achieved migration to cloud by leading Digital transformation initiative with accuracy and efficiency.
Certification
- Project Management Professional , Project Management Institute
- Certified Scrum Master License
- AWS Cloud Training - 2023
- Certified Product Owner
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
IT Manager
FAIRVIEW HEALTH
07.2021 - Current
IT Infrastructure Sr. Program Manager
Optum
02.2012 - 07.2021
Project Manager
Thomson Reuters
09.2004 - 01.2009
Master of Business Administration -
CARLSON SCHOOL OF MANAGEMENT - UNIVERSITY OF MINNESOTA
Bachelor of Arts - Computer Information System
METROPOLITAN STATE UNIVERSITY
Associate of Applied Science - Mathematics And Computer Science
Queensborough Community College of The City University of New York
- Project Management Professional , Project Management Institute
- Certified Scrum Master License
- AWS Cloud Training - 2023
- Certified Product Owner
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