Summary
Overview
Work History
Education
Skills
Timeline
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Saimara Shah

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

18
18
years of professional experience

Work History

INTERNET SALES/SALES PROFESSIONAL FOR NEW & pre-owned

Mac Haik Chevrolet
06.2021 - Current
  • Sell 15-25 units as an individual and increase sales volume of the dealership
  • Plans and executes successful promotional deals
  • Has proven history of impressing new clients and following up to build long lasting customer relationships Trustworthy and teachable
  • Increased sales revenue by identifying and targeting high-potential markets and customer segments.
  • Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
  • Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Used customer insights to develop innovative sales strategies to increase sales.

INTERNET SALES/SALES PROFESSIONAL

Classic Chevrolet Of Houston
10.2019 - 08.2020
  • Sell 12-22 units as an individual and increase sales volume of the dealership
  • Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager
  • Responsible to answer and distributing 250 or plus i-leads per month to the internet team Top performing sales professional

INTERNET SALES /SALES PROFESSIONAL

Sterling McCall Nissan
07.2018 - 10.2019
  • Greet and actively listen to customers and complete a customer analysis sheet to uncover purchasing needs and provide recommendations based on automotive requirements
  • Match customers with vehicles suiting their needs
  • Sell 15 or more units as an individual and increase sales volume of the dealership
  • Provide customers with a full presentation & demonstration of the vehicle, explaining product performance and features
  • Follow up with customers to ensure their satisfaction, also ask for referrals
  • Set and achieve targeted sales goals
  • Follow up and respond to warm Internet leads and customer questions on vehicle availability, price, and options; field inquiries from AutoTrader, TrueCar, and Edmunds websites and schedule appointments to direct sales traffic to the dealership
  • Maintain contact with customers via email, phone calls, and regular updates on promotional offers.

Sr. Recruiter

SunCom Mobile, LLC
11.2016 - 02.2018
  • Managed a high volume “Full Cycle” hiring process for a mid-size organization with 170 + locations and recruited over 50 field positions per month, close to 300+ per year
  • Sourced resumes, scheduled face to face interviews, made hiring decisions, extended verbal offers
  • Improved employee relations through conflict resolution Maintained processes to effectively drive staffing projects Conducted Skype employment interviews, new hire training, and development of existing employees

Manager

Dairy Queen Grill & Chill
06.2006 - 11.2016
  • Successfully managed entire staff on daily operations of the business
  • Reviewed financial statements, sales and activity reports, and performance data to measure productivity and goal achievement to determine areas needing cost reduction and program enhancements
  • Monitored food preparation methods to ensure presentation was acceptable manner Scheduled/received food and beverage deliveries verifying product quality/quantity Monitored budgets, payroll records, and reviewed transactions to ensure that expenditures were authorized and budgeted correctly

Education

Surgical Technician -

SANFORD BROWN MEDICAL INSTITUTE
Houston, TX
08.2008

High school diploma -

Westside High School
Houston, TX
05.2004

Skills

  • Experienced recruiter with a business background
  • Sales and internet management experience with Group 1 Auto (3rd largest publicly traded automotive retail company) and Mac Haik Chevrolet (#1 car dealership in Houston)
  • Car salesperson with 5 years of experience selling numerous makes and models
  • Looking for a new opportunity with chances of advancements
  • Trilingual in English, Urdu and Punjabi
  • Excellent writing, reading, and communication skills
  • Comprehensive knowledge of Microsoft Office Suite, RQ4 Systems, POS systems, Indeed, Zip Recruiter, ADP, CDK, CRM, and Inventory Plus

Timeline

INTERNET SALES/SALES PROFESSIONAL FOR NEW & pre-owned

Mac Haik Chevrolet
06.2021 - Current

INTERNET SALES/SALES PROFESSIONAL

Classic Chevrolet Of Houston
10.2019 - 08.2020

INTERNET SALES /SALES PROFESSIONAL

Sterling McCall Nissan
07.2018 - 10.2019

Sr. Recruiter

SunCom Mobile, LLC
11.2016 - 02.2018

Manager

Dairy Queen Grill & Chill
06.2006 - 11.2016

Surgical Technician -

SANFORD BROWN MEDICAL INSTITUTE

High school diploma -

Westside High School

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Saimara Shah